Sequoia Senior Living

Committed staff who goes above and beyond to provide a personal connection with each resident. It really has become a safe wonderful community for my parents. I highly recommend Ponte Palmero.

My mom is very happy here at The Villas of Stanford Ranch. It's very clean. They have a swimming pool and offer lots of activities. I highly recommend them!

Our experience has been very positive one. The staff have been understanding of my loved one adjusting to the community, and have been willing to work with the family. I would recommend you check the community out to see if this would be a good fit for your loved one.

They're wonderful. The staff I've interacted with are very friendly, nice, and caring. The facility has lots of nice wide open areas. It's clean, and the food is good. They have a beautiful room for theater, and they have music and bingo and all kinds of stuff going on all the time. My loved one has been enjoying yoga, line dancing, crafts, and exercise classes. They also have an open snack bar area where the residents can go down and get a yogurt, fruit, coffee, tea, things like that. It's just a really lovely place.

We chose The Villas because it had all of the amenities that he wanted. His own apartment, an entrance from outdoors, a garage. It is a very pretty facility. He is in a 1 bedroom and it is very spacious. They do provide a lot of activities and have things like boccie ball, swimming pool, etc. They also have a shuttle bus for residents who do not drive and is close to a lot shopping. I would absolutely recommend.

Ponte Palmero had a wide range of activities to offer. They had pool exercises, and different calisthenic programs. They also offered a lot of activities for those who were not as active as the other residents. It was a very good place for my mother. From the first lady that we spoke with who indoctrinated us with what was going on within the facility, to the people who were at the front desk when you first entered, and all the way to the nursing staff, we were very much impressed. We were especially impressed with the residents in the community. You could tell they were happy with where they were. Prior to the COVID-19 outbreak, they had several shuttles that would take the residents to different areas and different shopping places. It was a great place and our loved one was happy being there. One thing they really did do a good job at was keeping the residents safe. They were very careful and did not have an outbreak. They did regular checkup on their staff, and kept everything very minimal.

Beautiful community with many advantages, spacious, lovely independent living cottages with 2 car garages. A good variety of items on the menu and food was tasty. Very convenient to shopping. Residents looked happy and the atmosphere was pleasant. [Name removed] gave us the tour and she was wonderful, very personable and attentive.

Very glad my MUM is living there.

Very nice. Staff is caring and attentive with personalized care. Lots of activities, attention to details, and meaningful and frequent communication. Highly recommend

My dad and mom are both living in this community now and I am very pleased with how things are going for them so far. They seem to have no complaints about the food and are slowly starting to get involved with many of the activities they have available throughout the week. I thought the prices are very reasonable and the staff does a great job at keeping the facility clean and well maintained.

I toured this nice community f or care for my father. This was a very upscale community with a lot. The staff was not as friendly and that is not what we were looking for. There is a nice variety of meals. There would have been nice activities. I suggest that other families tour this community to see if it would be a good fit for a family member.

My father was very happy here. The staff took very good care of him. The community was always clean when I would visit. The activities were good that were offered to him. I would suggest this community to other families.

The meals are not what I would like but the cook tries. We had a meeting about a vegetarian diet and she asked me to give her suggestions. However, the community is clean, quite beautiful, and I get housekeeping for my apartment. Activities are available and they are a bit childish and suitable for us. I moved in to be social and it is going well. I have realized there is not much diversity and most residents are from this area. They are all nice and I think it's the best place I have looked at.

The folks at Ponte Palmero have exceeded our expectations about assisted living. The accommodations are lovely, one-of-a-kind, and the staff has been very helpful. Efforts are made to help new residents feel welcome and to meet other residents. The early- evening dining hours are somewhat limited, but everything else, including the on-the-spot assistance has been quality. Evaluated several communities and we are pleased with our choice.

We moved my loved one in to this community a year ago. She is an extremely independent who had to come into assisted living kicking and screaming. She is a woman who wants things the way she wants them and has no problems telling you if and when you get it wrong. After living 90 years on her own we were worried about how she would take to living in an assisted living community. We toured many places. This is the only one where a senior can have not only a car but a full kitchen in assisted living. Their homes are more like high end condos then the little hotel rooms most places have. We moved her into a 2 bedroom 2 bath. The staff, all a way around, has been amazing! They have taken the time to create a relationship with our love one. She loves Carmon one of her favorite care givers and she thinks the maintenance crew walks on water. When her sewing machine table broke the maintenance crew not only fixed but they went above and beyond to go and get the proper screws to do the job right. It sounds like a small thing. But that is what they do; they excel at the millions of small things we as her family have not been able to do. She loves it there. Something we never thought would happen. When she started showing changes in her memory and abilities, the change was so sudden and shocking. The staff rallied around our family with support not only to our loved one- but us as well. They walked us through what the next steps were and supported us all the way through it. They offered us solutions, helped with contacts. They were honest and direct with us, while at the same time they would not let us jump the gun and kept us thinking positively. They were focused on what would keep her not only safe- but happy and the most comfortable. They knew her enough to know that she would be happiest in her home, and they worked with us on ways to keep her there for as long as possible. (because they were thinking about HER wants and needs not just what was easiest on them) When we had to move her to the Lighthouse, Angela the community nurse and Barbra the director of memory care were so supportive and helpful and kind. They helped make a horrible time for our family easier. They really took care of everything. All we needed to do, was be there for our loved one. What touched me the most was how the people who cared for her in her old apartment made a point to come by and say good bye and the real emotion they had about not getting to be her caregivers any more. I know that sometimes people talk about the tricky-tacky things like not liking the way the dinner is cooked or the waiters were too slow one night or to complain about that this or that was not exactly right. It is easy to get fixated on those small details. Lord knows our loved one did. But now after going through what we just did, we realize that what really matter in the end was the overall care and experience not just one bad plate or night. The night the waiter was slower than normal, maybe was the same night the same waiter took an extra moment to ask us how we were doing- and really wanting to know the answer. It was the time she took an extra moment to get to know our loved one and tried to make her day just a little brighter. They Day it takes the nurse a few hours to return you call may have been the day we spent crying in her office, because she let them go to voicemail, while she stayed focused on us and making sure we understood what was happening and how we, as a team were going to move forward. It's the fact that when the chips were down and our world was changing- they were there not only to help pick up the big pieces, but because they knew us, because they knew her, they were able to grab all the little one we never thought to look at and as a result were able to put us back together again. (To the best of their abilities) It was care for us as a whole, not just going through the motions.

Great setup, more like resort living. Very clean.

One of the things I’m impressed with is their attendant care, their medtec care. I’m really impressed with that and their friendliness of their staff. The food is really excellent. Their activities are fantastic. They have a swimming pool for therapy.

We are very happy with the Ponte Palmero Retirement community. We used their moving expert which was a great help, however, you should plan on bringing your own tools and hanging supplies as theirs were not what we wanted to use. We do advise to move in early in the week. We moved our mom in on a Friday and the support staff is scarce on weekends. Moving on a Mon-Wed would have been easier. Plan on phone service earlier than later-took a week to get service from move-in day. Had scheduled two weeks out but AT&T was horrible. Plan on being near your loved one as much as possible in the first few days to help in the apartment and to activities. Activities are fewer on weekends so plan to spend time with your family on weekends. Overall, everyone was as helpful as they could be. The other residents were quick to involve our mom. The place was immaculate and ready to move-in. We ate many meals throughout the weekend, all comped, and enjoyed every bite. Plenty of storage space, great arrangement in the Assisted Living apartments. Hair salon are very accommodating and gave our mom the best haircut and set she's had in years. Bus service to church went well. Whenever we had a concern or problem the staff tried all they could do to help.

Unique setting for a retirement community. Has all levels from Independent to Memory Care. Independent and Assisted Living are in apartments that open to the outside like a regular apartment complex. Each unit is very upscale with stainless steel appliances, granite countertops and very large. Most are twice the size of other communities for the same price. Residents are very engaged in the community and create a country-club feel to the place. The Memory Care area is a separate building with two large interior atriums that are outside each room. Continues the upscale surroundings in the rooms and common areas. Staff is warm and upbeat, obviously happy to be there. Our mom is a reluctant transfer and just loved the place when we took her back to lunch.

We love the size of the apartment and grandma is happy, which is what matters, right?