Westshore Senior Housing Consultants LLC

My sister lived here. It was the very best choice for us. Every single department contributed to her excellent care and services. The kindness of the staff was immeasurable. The quick move in process was handled exceptionally well by the Executive Director and the Director of Nursing who coordinated everything with us and the hospital. When we arrived, everything was waiting for us and just perfect for my sister. The attention she got, the warmth and caring shown to her and our family will never be forgotten. I understand why they are considered the best!

We are so happy with the care and attention my mom is getting from North Woods! We could not have asked for a better place for her to be and are glad we moved her out of where she was previously. The management team keeps us informed about any concerns and works with us to help us understand the progression of mom's health care needs. The food is fantastic, and mom is loving all the activities they have going on. we have visited several times and it is always clean, smells good and staff very friendly.

I was there earlier this week and found it to be exactly what I was looking for. I met with the executive director who spent a lot of time with me explaining exactly how they will care for my sisters and their approach. It is refreshing to find a place that actually knows how to handle individuals with memory problems who are physically active. The apartments are very roomy and their neighborhood will be perfect for her. I was able to see some activities going on too which was nice. the building looked and smelled very clean.

He passed away a few weeks ago. Residences was a wonderful place. All staff were very kind, nice and thoughtful. Very giving. Nursing staff available 24 hours/ podiatry, hair salon, physician and nurse practitioner make routine rounds, food is good, weekly housekeeping/ laundry.

My mother has been at North Woods Village for over a year now and has consistently received outstanding care. I am in awe of the staff and how much they care for all the "friends" that live there. They are very knowledgeable on caring for memory care patients and show such love for them all. I can't speak highly enough of our experience with them. I thank God for all of them every day.

I am very pleased with the North Woods Village of Mishawaka community. The staff throughout are friendly, courteous, kind & caring. If ever there is a concern, the staff is very accommodating, helpful, & prompt. Overall, I can rest assured that my loved one is being very well taken care of.

North Woods Village is a beautiful, comfortable home for Mom. The staff are wonderful and go out of their way to make the residents and family comfortable.. The rooms are spacious and we love the "neighborhood" feeling of the facility. I appreciate how everything is kept so clean and tidy. The courtyard, as well as all the grounds, are well manicured and welcoming. Special thanks to the Directors and all staff for taking such pride in the care of our loved ones.

Moving our mom to a care facility was not an easy transition to face. It has been an incredible relief to have found North Woods Village at Edison Lakes. The staff has been very kind to Mom and that has given us all great peace of mind. They stop to give a hug, say something nice, spend a few minutes here or there sitting with her and treating her like the living and feeling being that she is. The residents are often very fragile in one way or another-memory loss can be so cruel. Having staff trained specifically to meet these people where they are is so important. A second extremely important factor for us is cleanliness. We need Mom to be in a clean, fresh, uplifting place. Her housekeeping staff member is one of the warmest people I know, truly cares about the residents, and has cleanliness standards that reflect her genuine care for their well being. The staff has been welcoming, available, approachable. We feel we have made a good choice with North Woods Village at Edison Lakes.

I struggled to take care of my Mom at home alone while I continued to work full time. I knew it was not the best situation for either of us so I began to look for a solution and I found North Woods Village and from the moment I walked into the facility it felt like just what I was looking for. I am seeing an incredible improvement in my Mom and it gives me peace of mind. The facility is very secure, nicely decorated and very clean. The staff is well trained and attentive and the food is delicious. In addition to the resources for residents they offer caregiver resources. I definitely recommend North Woods Village as a gem in our community.

I would like to express my gratitude for how well the whole staff goes above and beyond their duty in order to make my Mother's stay as comfortable as possible. The love they show is amazing! I appreciate how well everyone who comes in contact with my Mother treats her.

My Mom has been in residence for over 3 yrs. She has been safe, happy and comfortable. The building is spotless. The building design makes it airy and light w/a beautiful central courtyard and wide hallways. The staff is caring and attentive. There are activities to accommodate the many levels and abilities of Alzheimer’s. I would urge any family looking for top notch care to check out NorthWoods Village.

After a brief illness we needed to find a place for our mother to during her recovery. She started out in the Memory Care unit and it was a wonderful experience. After a few weeks she graduated to Assisted Living. At that point she chose not to go home. She realized that she belonged there. Throughout the entire experience the Staff members were welcoming, friendly and accommodating. They really helped us in this stressful time. It is apparent that they have each resident as their highest priority. The socialization through activities, meals and daily interactions has really helped improve our mother's alertness and outlook. It is a great fit!!!

We are impressed with the friendly staff and help that our father receives. The space is open, airy, and clean. Other residents and visitors seem to enjoy socializing together. It’s easy to make friends here. We feel confident that Dad is in a safe and healthy environment. It’s as good as it gets!

Pleasant staff. Always helpful. Beautiful environment to live. After my father got settled in he seemed to do so much better than his previous place. We are happy he has made friends and has a variety of activities to participate in. Thank you.

This is a perfect place for Dad who wants to have a place of his own but needs some assistance. He has his independence yet has other people who are in a similar situation who he can be with. It’s a beautiful atmosphere with so much to offer. We are very pleased! He continues to tell us what a nice place it is. The staff is always very friendly to him and his little dog.

My mom recently moved into Residences at Coffee Creek. We had family rotating going to her house caring for her for the last 8 months and it just wasn't a good long term solution. Lots of trips to her house, fall scares and sleepless nights worrying about her. We tried home care, that was a nightmare. Now that she's at Coffee Creek, I wish we wouldn't have waited so long to move her. What a relief having her there! The staff is wonderful and mom has already made friends with her neighbor which she enjoys having meals with. We started some PT which is helping her balance issues and we like that her new nurse practitioner comes in weekly to see her (no more trips to the doctors office thankfully!) She is COMFORTABLE and we are happy. If you're looking for a solution for assisted living, this is the place to be!

We did MAJOR research before choosing a memory care for our brother. With 5 siblings, our punch list was long. Family made a quick decision to move him into a place in Valpo to start because of a "great deal" they offered us at the time. Here's the deal - You Get What You Pay For! The experience was horrible, staff was agency, food was gross... and I promise you, they offer deals for a reason. Trust me when I say, if your loved one needs memory care, Residences should be on your list of places to explore. This has been night and day. Residences is 5 star! They go above and beyond to make sure my brother is cared for and the needs of my family are met. I kick myself for not starting here. You live and you learn. Thank you Residences for showing us how it should be!

When I first walked in the building I saw a beautiful lobby, and it smelled great. Then we toured the rest of the building, it was just as pleasant as the lobby. The food looked great and the residents were having a great time!

Our family had an in person tour with North Woods Village and despite being on the other side of town, we would have selected them but they were full and had a waiting list. It is a great facility that specializes only in dementia. It had everything we were looking for except openings. Mom was ready and they certainly would have met her needs but they didn't have a room.

I would tell others looking into North Woods Village of Kalamazoo that the staff here truly cares about our loved one. Their compassion and care towards the residents is extraordinary. I would absolutely recommend this facility to other families looking for memory care.