Bickford Senior Living

We made our choice for my mom‘s placement with a lot of care. We looked at a lot of places before we chose The Rivers at Maryland Farms. They are in the middle of a major renovation and have done everything possible to minimize the impact to the residences. Every single staff member has treated my mom with care and kindness and dignity. There’s been a couple of standouts as well. They have continued to improve the activities for the MC group and sometimes include them with the active living group. Without exception, every member of the staff I have interacted with has known who my mom is. I am so happy with our choice and highly recommend to other families.

A place for mom took my info and matched us and made appointments with 8 facilities within 5-10 minutes of us. They were great choices and we picked the best one. The Rivers of Maryland Farms has a staff that is incredibly patient, caring and kind. They take great care of my mom, updating and being sure she is taken care of. It’s newly remodeled and beautiful. Large front porch when the weather is nice and lots of activities. The residents there are kind and really look out for each other. We think it’s a great community!

Everyone is so kind, caring and helpful. Need to remember the meds are ordered and dispensed as the doctor wrote the order Mom was used to taking them on her schedule. Bickford follows doc orders. Once we figured that out it was all all ok. The staff is great but so busy. Understaffed for a bit. So requests aren't always taken care of in a timely manner. Emergencies are! Also now have an activity person. So more scheduled activities on a regular basis. Good variety.

the facility is small allowing me as a visitor to know all the staff and vice versa. They're very caring and communicated any issues or concerns. The room sizes are sufficient. We have not felt crowded during our family visits.

I had my mom living at Bickford of Battle Creek. Very nice place, staff was friendly and informative. I would recommend this place again and again. My mom who is diabetic did not feel that they prepared food specifically for her needs.

From the start, the staff has been fantastic. They are heads and shoulders above most facilities because they understand PTSD and dementia and train their staff appropriately. They have a restaurant style menu and an executive chef. The facility is beautiful and we have only had positive interactions.

Great experience, clean, welcoming environment, and a helpful staff that actually cares! I was touring different facilities and this one really stood out. Quite refreshing after some other places I've been to find one that does it right!!!

Hope you understand that. Our family member has gotten terminally ill much faster than we thought would happen. Care is good but just could be improved some for the costs that are involved. Otherwise happy so far.. but Hospice is involved now so hopefully Bickford care will continue!

When it comes to the activities they could add a bit more to it. The value for cost gets a 4 but they will work with budget as much as they are allowed to do. My mom had the best experience the short time she was there. They staff genuinely cared for her. I honestly can not say enough good things about the people that work there.

We are so thankful that you guided us to ‘ Bickford of Davenport ‘. I wish we would have known about this wonderful place sooner. I can’t say enough about the compassionate and Knowledgeable staff. Thank you so much! I’m so thankful we called ‘ A Place For Mom’ to guide us through our difficult decision. I would highly recommend everyone talk to ‘ A Place for Mom’ before making any decisions for their loved ones .

I was in a huge problem with my brother. Bickford on Hickory has helped with all my brother’s needs medically, physically, and emotionally. They helped me also. I had no idea what to do for his care and Bickford was there to give me support

All of the staff is friendly and helpful. The activities director is very outgoing and makes sure that everybody gets involved. They work hard to get to know the person and their family. The light housekeeping is fine, but if you need more than that you have to do it yourself of course. Communication with the family is good. They provide text numbers that you can reach them as well. They are easy to work with and I think they are taking very good care of my mom.

They were attentive to my needs and were quick to respond.

Pretty good care facility. Much better facility layout. Much better than the prior facility.

Bickford Iowa City has a beautiful building and the care is outstanding. At any given time you can catch a staff member spending 1 on 1 time with a resident. [name removed] is a wonderful director and gives her time freely to anyone that needs it.

The caregivers took great care of my father and always kept us informed of any concerns they had. They are all very friendly and genuinely cared about my father. My Dad raved about the food. It is a beautiful facility. It is a small facility with only 1 floor. The dining room and activity room was close for my Dad to walk to. It is a quiet facility which we thought suited my father.

My mom has been there a few months (independent living), and so far, the experience has been really good. The apartments are incredibly well laid out and clean. Mom really enjoys the food, activities, and loves the weekly cleaning. The facilities are very nice - beautiful building and grounds - and the place seems very well kept. Staff has been very friendly and seem to be helpful. I've had limited interaction with most because I'm there several nights a week and weekends when it's not as heavily staffed but residents seem well cared for, staff is always very nice, and mom seems fond of them. Based on my experience this far, I would definitely recommend Bickford to others.

It is a small facility which makes you feel like a neighborhood with people living around a central outdoor space. During warmer months you are able to visit outside in a backyard environment. Our family visits mom almost every day and there have been some times when staffing was short and it took longer to find someone to assist us. Staff was very apologetic when this happened.

Our experience with Bickford of Crystal Lake has been so positive! Our Aunt is 100% satisfied with the amazing care, friendly staff, and wonderful services provided by Bickford. The caring staff regularly communicates with us and assists us in any way needed. Thank you for making this transition so positive and seamless for our Aunt!

My mother is a resident at Bickford of Worthington, first at the assisted living building and now at the memory care facility (known as Mary B.). I can't say enough good things about our experience. Every care facility has it's challenges. The thing that puts Bickford above the many, many options available is the staff. Flat out some of the most caring, selfless people I've ever met. I visit Mom a few times a week, sometimes unannounced, and I've never encountered any issues other than minor maintenance things that are usually solved by the next time I come in. I have access to every level of on-site management who I've found to be responsive and respectful. If I had to come up with any negatives it would be that both facilities could use some updating. Definitely a 90s vibe going on. But honestly, it's the staff. The care givers, the medical personnel, the activities directors, everyone is just amazing here. I sleep so much better knowing Mom is at Bickford.