CareOne Management

We had a good experience during my mother stay here. It is a great community with kind people. The location wasn't the very convenient for our families to travel. I wasn't very familiar with the area. The staff was kind and helpful. It is a very nice community, I was very pleased with our experiences.

I believe the care was good and toward the end they were accommodating to my mom's needs. My overall experience was okay with the staff and community.

My husband was in the dementia care unit and received excellent care. He was always clean and dressed. He seemed content within his "world". The employees always let me know if he had been eating or not and how his day was going.

My mom is adjusting to living at this community. Depending on the shift you are working with some of the staff are more helpful and friendly than others. Mom does not care for the food. They do keep the community clean and they have a beauty shop available a few times a week. The only concern I have so far is that they only bath her once a week in the assisted living area.

My mother has dementia and I have looked at about half dozen other facilities . What I liked about Harmony was the separate communities based on level of need. Each community has their own garden and activities. They do have certain times when communities co-mingle such as ice cream social and movie time or even watching baseball. There are activities here such as music therapy and a little physical movement and stretching, art and gardening etc.The caretakers work hard to keep things orderly and their patients/clients are safe clean and happy. I think they do a nice job and take their job seriously. They get to know the people they take care of and have a great deal of patience and kindness. I really looked at a lot of places and for us Harmony Village worked best. This was not easy and still not easy. I still think about whether I should have my Mom in her home with a live in. I try not looking back. My Mom seems satisfied. She looks good and first and foremost is safe. My stress level at least for now is way down. My second concern is cost but this seems in par with what others charge. Good luck with your decision it's never easy.

Very big facility. Studio nice size. Hospice available when needed. Felt a little cold after visiting other B&B type homes. Prices are high. Christina was a great guide and very informative and would answer any questions I had.

This is a brand new facility and everything very nice and clean. Everything is going okay with my mother in law transition to the community. They keep the community very well maintained. The staff is great, they are very helpful. They offer great activities, my mother in law is trying many new ones. The activities director is amazing. Everything is on one level and easy to navigate. The responsive time for my concerns is very good. It has been a great experience. I would recommend it.

Overall I think they do a good job at CareOne Assisted Living, we're pleased with the decision we made in selecting this community. However, the quality has declined a bit since we moved our loved one in. For a few months things were great, but within the last month or two there has been a lot of staff turnover, and some of the services and cleanliness of the community has suffered a bit. I'm hoping things will return to their previous levels of quality once things settle down.

They have not done anything bad. They are doing what I believe they are suppose to be doing. I have not had any issues and they have answered all my questions and all my concerns.

Received a very warm and welcoming greeting from Kathleen. The facility is beautiful inside and out. The great room where you enter has a homey feel to it. There is an ice cream shop inside where families could join their loved ones for a sweet treat during a visit. The rooms area little small, but the bathrooms are very large and handicap accessible. The place was clean and did not have an odor. I especially loved the memory boards outside each room that would help a loved one who is suffering from some form of dementia find their room.

They are doing very well. She is very happy. The only thing I would say is, communication between us and the people that work there, isn't so great. They don't return calls and emails very promptly. She likes the food, but it's a little bit repetitive, and I am not sure how many choices memory care gets.

We're very pleased overall with our experience at CareOne at Livingston. The staff here are very friendly, and they do a great job looking after the people who live here. I would recommend them to other families looking into care in the area!

I think they do a great job overall at CareOne. The staff are friendly and professional, and they keep me up to date on the status of my loved one. I also appreciate that they are accommodating when it comes to any suggestions I have. They seem to have a good rapport with my loved one, as well. I'm very satisfied with the service.

They are very good at taking care of the residents. The care providers are really good, exceptionally friendly, though they do seem at times (particularly weekends) to be a little understaffed. One area of improvement would be their billing department. Their billing department absolutely stinks. There have also been a couple of instances where they have waited until the last minute to let me know when my husband is running low on something. Other than those areas it has been a really good overall experience.

My mother doesn't participate in many activities. She is 87. She's in a wheelchair. This is a transition period between home and nursing home. She's been there for about two months. She's also been in August. The staff are very friendly. They answer my questions, and respond to my concerns very quickly. I don't see her much because I don't drive. The facility is not very accessible to people who do not drive because there are no sidewalks - not even for staff working at the place. It is actually dangerous; they have to walk in the street, even in winter. It had a reputation at one time of not being good, but they must have changed a staff, because noone has been there very long, and they are great.

Visited this facility last year. Very nice staff. Beautiful quad neighborhoods for memory care component. Feels just a bit institutional though. Didn't notice enough caregiver to resident ratio. Not too bad a facility as second choice for now overall.

My is there now and she seems pretty happy. They have plenty of activities. It’s nice because they’re taking people with Alzheimer’s Disease and forgetfulness. It’s different from being old. They put residents in groups with the same cognitive levels. My mom can get up and walking around and go outside, while still being in a secure area. My mom likes to sit in the sun or in the shade in the summer. They are very responsive. I am happy with them.

I liked the facility, but it didn't seem like they had the activities that she would enjoy. The food was wonderful!

Everything at this community seemed fine, no issues regarding cleanliness or staff, but nothing in particular grabbed me. We toured quite a few, and found one we liked more at a better price.

Toured Thu 8/1. Under consideration. Staffing ratios appear low/below average.