CelesteCare, LLC

We have a friend in the Memory Care unit for a little over a month. So far, we have been very satisfied with the treatment that she is receiving. There seems to be more inter-action with her than she received at a previous nursing home. The staff seems competent and always ready to be of assistance. Spanish Trails was recommended to me by a resident’s daughter who spoke very highly of the facility. The facility is well arranged for the comfort of the residents and it is a warm and hospitable environment.

My dad passed away in June. My understanding is that Celeste Care has now been purchased by a corporation and quite a bit has changed since my dad was there. I really liked the staff, but the turnover rate was very high. The director of the memory care facility is now gone and she was someone I relied on a lot. I was sad to hear she left. For us location was a big factor in placing my dad there too. One complaint I would have is that I felt like they always needed more staff. Food quality was give and take depending on retaining the staff.

Overall my dad has had a great experience at Celeste Care and we are very happy with our decision. I do feel that sometimes more caregivers are needed. Usually there are 2 in the facility with the memory care residents but occasionally there is only one. I think they should always have 3. I have no issues with staff as individuals. They are all friendly and take great care of the residents. I just think they could use more support. My dad enjoys the meals very much. We have just run into issues with the timeliness of service and some of the meal choices. As for activities, Wednesdays are great days for the residents. Just wish more activities throughout the week. Think that goes along with the number of caregivers available on any certain day.

They meet my father's care needs for the most part but they could use a few more staff members. My dad keeps to himself mostly but I'm sure they encourage him to join in activities. He must think the food is alright because he asks for seconds!We chose Celeste Care because it was closest to the family and made visiting easier.

The one little thing I could say about this community is I believe they need a little more staff. The staff they do have treats everyone very good. The food is good and they have a variety that changes monthly. This is a clean small care home and I would recommend this place to family and friends.

Wonderful place for my father!!!

It's going very well. It's a small facility, so it's very nice. The quality of the facility is wonderful, extremely clean and well maintained. The only thing I didn't realize is that the caregivers aren't certified. They are very proactive with their caregiving, though. They have an RN that works normal hours, and then is also on call. There is a physicians assistant who will come to the facility. The administrator is fantastic. There is a two to one ratio of caregivers during the day. The food and the quality of the food is very good. Other than not having a requirement for CNA's I don't have any complaints.

The owner there at Walden Court is just awesome! She has gone above and beyond in helping us with everything, including guidance on help with financial issues. All the staff there is just great and really friendly. If I were to make any suggestion for improvement, it would be this: they have a security system set up, but when I go to visit my mom I am able to walk right in and don't see anything that would hinder anyone else just walking right in and doing whatever, so that does concern me a little. Other than that it has been a really good experience.

Celeste Care is kind of struggling with staffing retention right now. They could provide better care, but they have a lack of staff - the ones who are there are great. The director is fabulous as well, and its a small intimate community with only about 13 residents, so that's quite lovely. The only thing I'd change is the housekeeping service in their rooms. The residents who live there will often drop or spill things and are unable to see or clean it up. They are currently only providing a quick wipe down as opposed to a deep cleaning. Aside from that, things are good! It's also important to note that they taught me the difference between Level A & Level B assisted living. Level A means in the state of an emergency, your loved one is able to get themselves up and out. Level B means that if you're loved one is in an emergent state they would need assistance, but they are not yet ready for a full nursing home. I did not know there were different levels and one of the workers at Celeste educated me on the difference, she also informed me that Celeste is Level B. They are the only Level B assisted living community in the entire county. Knowing this helped our search and decision a lot.

They were awesome with my father! He loved it there!!!! Very home atmosphere and helpful nurses!

If your loved one is bedridden or confined to a wheelchair it's not a bad place. My loved one wandered and it seemed that they didn't care for that.

I think the community is good but they need to work on their communication with the family. If we had questioned the following was just not there. If your love is in the early stages of memory care I would definitely recommend this community to others.

Great caring staff. Whenever I have had an issue, it is handled promptly. The food must be good as my mom says they don't give her enough. My only complaint would be the infrequent outings. Mom still likes to go!

Great caring staff. Whenever I have had an issue, it is handled promptly. The food must be good as my mom says they don't give her enough. My only complaint would be the infrequent outings. Mom still likes to go!

We toured Celeste Care of Horseshoe Bay during our search for an Assisted Living facility for our loved one, along with four others. This facility was not clean. We decided to continue on with our search.

Do not move your loved one into Celeste Care Horseshoe Bay assisted living or memory care. The staff is not what your loved one deserves! The director and head medication nurse will administer medication against the physician's orders and will give night meds in the day. Suspected physical abuse for our loved one from night staff. We asked to view the cameras but the director never showed them to us. The facility is in need of repairs. We asked numerous times for our loved ones ceiling light be replaced/repaired to work but it never was. The water faucet in the restroom was so calcified that water would not run. Our loved one took numerous cold showers. Residents are encouraged to eat and stay in their rooms. Our loved one started in assisted living and was moved to Memory Care per the director stating the need for Memory Care. Don't be fooled the same staff works in both facilities. Best advice...get on the waiting list for [removed]!