Chancellor Health Care LLC

This place is awful my love one move in and everything is a hot mess the worker are rude and lazy the FOOD is bad and the price is crazy to be paying at this place when the food is no 5 star the other residents look asleep and bored it the same thing going over and over again....BEWARE the sales lady is a fraud she sold us a lie my mom will be moving out this awful place this month... Worker walk pass u and half smile dont say anything...

My father was at this facility for just under 2 months before he passed. For reasons I won't explain, this facility was our only option at the time. Although my dad liked the staff (Joey was great) and there were some that provided good care, his overall care was sub par. We would go visit him in the afternoon and his food from breakfast would be sitting on a tray untouched because he couldn't feed himself! One time we went into his room and his eye was swollen shut?? I cleaned the room and bathroom myself because the floor and toilet were always dirty. Staff let a UTI get so back he had to be hospitalized. My dad had Alzheimer's so we chose not to move him as he liked the staff and we didn't want to upset him. We were private pay and paid $12,800/month!! I do not recommend this facility.

We did not have a good experience with Cherrywood. I would tell others not to move their loved ones in here. The general overall management was weak, the staff needed better training. Overall, would not recommend this community.

It was an awful experience, they are in the business to extract money from family members who have loved ones there and that is their number one priority. There is zero transparency on the billing side, they refuse to itemize things and there are no discussions on what the increases are. No helpful in anyway, and they also had a huge outbreak of covid.