CP Senior Living

The staff was attentive to my mom. She was able to get strong enough to no longer use a walker, so she moved out after 6 months. The only negative was that food portions were small and there was not much variety. But the recreational program director was excellent.

The rooms at Country Place Senior Living would be about a three out of five, they could use some updated. The food was excellent when our loved one was there, and we would recommend this community to others.

I have no complaints about the tour I had taken at this community for my loved one and I have no complaints of how things had went. The staff where on time and made sure to answer any questions I had for them in detail. I liked the open floor plan and the amenities they had available to the residents. Overall it has been a great place and I would recommend it to anyone.

My loved one is pleased with her move to this community overall. It is a nice facility, and everything is working very well. From what hear the staff is kind, and very polite. The staff is well. I do feel she is safe, and in good hands at this community, and I would recommend it.

The staff has been very helpful to me during this time of difficult decisions. My dad hasn't been there long and is still adjusting but he is adjusting and is having a lot of help in doing so. We are pleased with Kemp Meadows

I had a good tour of this community, it went pretty well. The staff was friendly and kind. The community looked nice and clean. It was a nice tour, and this is a nice community. Everybody was very nice and welcoming.

The main reason I gave this community a 4 is that I feel they need more of a variety of activities. They staff does a great job. They are helpful and there is good communication. I would like to see them try and get my mom to participate more in some of the activities. My parents are able to stay together. This community gets our recommendation.

The staff is very responsive, very friendly with the families and the staff - they have done that part perfect. However, just like everyone else there is some labor shortages here and they are having some issues keeping staff. The meals and dining service is very poor, that could be a major improvement. For example our loved one sent us a picture of their dinner which was a piece of bread, lettuce and piece of meat.

Since Harrison House was bought by Rosestone The financial management has been terrible. They failed to credit payments and were sending us bills for thousands of dollars. After threatening to sue them, I finally got a meeting with a man from corporate. He showed up without even am account statement. Luckily, we had good documentation. He acted like he had no understanding and blamed software! Eventually we came to an agreement. That lasted exactly one month and the account is wrong again. They failed to credit last months payment and our statement reflects the wrong amount. The carpet is old and smells like urine in spite of the staff's efforts to keep it clean. I love the staff, but the director seems in way over here abilities. I would not place my mother here again and would move her now, but she is 91, has dementia, and I'm afraid it would worsen her. All that said, the staff is loving, caring, and very good especially her hospice aide and the medication aide.

I toured this facility and it seemed like a good place. It was close to home, which was convenient. But higher priced. We decided to go with a different facility, but I would recommend touring this one as an option.

Recently purchased by a new company hopefully they will make improvements needed.

Mom says the meals are good Monday through Friday but not good at all on the weekend. She enjoys the activities! She gets help when she asks for it- she enjoys the staff. They are kind to her.

All they want to feed them at night was soup or sandwiches. The experience was really bad and they treated my parents as if it was their fault for everything. And the manager did not like me and told me to move them and blame it on my parents. Moved them in May and still have not got the refund from them. If they get rid of the manager I think it could be a good place because I think the manager is brainwashing the residents.

I didn't really like the look of this one.

Very standoffish to Residents. Was very disappointed with the care and had high hopes for this place. Sad that residents are not the top priority. The physical building is pretty but care is not so much.

My mother is a resident at Country Place Senior Living of Canton, Mulberry. I should start by complimenting the cleanliness of the facility. They are obviously very concerned with aesthetics & focus their funds / attention to this area. However, the food has been an ongoing problem! They do not hire cooks who know how to cook for the elderly. Residents in their 80's & 90's, who were probably great "home cooking" cooks, want fresh foods like peas, cornbread, fresh vegetables, not to mention a varied menu that offers them choices. There are no provisions for vegetarians, so they are left to an occasional unseasoned vegetable & bread. Our family has brought fresh fruit numerous times in large bowls to be put out for all of the residents. That fruit is sometimes put back in the kitchen where the residents cannot have access. Overall, the meat is tough, vegetables are tastless & recently, portions are very small. Although we have tried to file complaints about the quality of the food, it has gone unheeded! Of greater importance is the manner in which these residents are spoken to . They are shouted at from across the room when not in compliance with mask wearing, without inquiring as to why they are not wearing one. They are told to shut their windows on nice, breezy days, although the Covid virus is not even spread in that manner. Communication is often used that demeans them & makes them feel like children that are to be scolded, instead of the valued & respected senior adults they are! My mother was recently told by an employee, after saying the blessing before breakfast, that " she needed to be praying because of the way she had been acting." It seems that they have forgotten who pays their salary & the love/ respect that these residents deserve, especially in this time of uncertainty . Please consider carefully before you allow your loved one to commit to this facility. As I mentioned earlier, aesthetically attractive, but grossly lacking in competent, caring & loving administration of duties by staff!

Kemp Meadows does not follow any dietitian/nutritional guidelines . My mother is a diabetic and a sample of her dinners were pizza and chips another night it was a hotdog and chips another night Cold cheese sandwich and chips. Their larger meal for lunch which consisted of things such as rice and hamburger casserole a chicken stuffing casserole . Never was my mother offered a fresh fruit or vegetable . Beyond that she was hit by her roommate while laying in bed. Removed my mother within 30 days of the day she arrived. I do believe the care workers are caring individuals but they do not have the skills or tools that they need. This was absolutely a horrible experience for my mother I regret ever sending her there.