Frontline Management

They seem to be pretty friendly and they have plenty of activities for my loved one to participate in. It has been a good experience from what I can tell. The apartments are pretty nice and they seem to be upgrading.

So far so good at The Legacy at Lafayette. The staff is great. They have been generally pretty good about everything. He seems to like it there and that's what matters.

We toured this community while looking into senior living options for my loved ones. I thought Brookdale Easley seemed like a very nice place! It had a very casual, relaxed feel to it. The place seemed clean and well kept, and the staff that we met were friendly. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Overall I think things have gone well with Brookdale Easley. It's a nice looking place, and the staff are friendly and courteous. They really did a great job helping my loved one settle in and feel welcome! My only complaint is that they don't have quite the variety of activities as some other locations I saw, but my loved one really seems to love the place!

They were able to take care of my loved one and they also provided a good care service for him so we could have a better understanding to take care of him when he got back home. Four - star rating overall.

Our mother feels well-loved and cared for here. We are happy that she is making friends, on a regular schedule for meals and medications, and enjoying the activities. However, on weekends, the promised programming does not seem to be happening. Perhaps, the number of staff needs to be increased. The meals are quite good. It is difficult for the residents to choose every day ahead, but many appreciate the variety and our mom enjoys the food. All of the nurses and aides are very kind to everyone, but more staff that could direct memory supporting activities are needed.

Everything is going pretty well so far. I don't have any complaints, everyone has been helpful, and responsive. They were comparable in price to most other places, and even less than some.

So far it's working out okay. They could use more staff on the evenings and the weekends. The food is catered, and while it isn't home cooking, they do have fresh fruits and vegetables, and a nice variety of foods. It's pretty clean and the staff is friendly. They were right on top of things when my loved one fell. Overall I think they do pretty good.

My parents are very happy at Villa Pueblo Senior Living Community. The villa itself is a little older so things aren't quite as convenient. They are remodeling which will be nice. Overall I am really happy in dealing with them. The staff has been so good in helping us navigate through this whole process. I am just really happy to know that my parents are safe and secure. I am extremely pleased with this facility.

The staff is wonderful. They are all very friendly and accommodating. The cleanliness of the building is superior. The meals are good as well. The accessibility is very good. I would recommend this place.

I am very happy to have my mother at Villa Pueblo Senior Living Community. The main thing that stands out is that they do a really good job at getting my mother and the residents active and involved with various activities that are really good for the senior residents.

Emeritus at Countryside Village is a great community. The staff goes above and beyond to accommodate their residents. My Mom is a resident and she is really enjoying the food and the well organized dining room staff. There is a variety and lots of food available. They do have call buttons in the rooms for safety and security. Mom states they are very attentive to individual needs. She had a problem with some plumbing and maintenance was there to remedy the situation. Mom does miss being able to cook and clean on her own.

Overall we've had a pretty good experience with Villa Pueblo. We had a few issues along the way getting our loved ones moved in, but for the most part they handled everything very well. The facility itself is well kept and clean, and the staff all seem very friendly. I would recommend them to anyone looking into senior living in the area!

Things have gone well with Emeritus at the Countryside Campus so far! The staff here are all friendly and caring, and the facility itself is a nice looking, clean, friendly place. They also do a decent job with the food!

It seemed very nice, but, again, it was pretty far from home for visiting.

I'm not happy with the maintenance department at all when they say that they are going to get things done, they do not. I am happy with the care that she receives. They have a new administration. They just increased the rent and we weren't told that it would be that big of an increase every year. The bill is so not user friendly. It's difficult to read and understand what the charges are. There's a good variety of things to do. There is never enough parking because the employees are parking right next to the building. They have really treated her well. The staff really helped her to adjust.

It was a good place, my mother really enjoyed the recreation program and the recreation people, she really participated in those. I think the staff overall were pretty good and when she brought up a problem it was rectified. My mother had broken her hip and was wheelchair bound, she had to be transported and her issues was after dinner, she was left next to last; so my sister took it up with the administrator and it was handled. Obviously, the people always complained about the food, 3 times a day, the food is the main thing to do. She couldn't chew her vegetables, it wasn't a major thing and she cleaned her plate so you have to take that with a grain of salt. One issue, and I think it's true for other assisted livings, my mother was going to have to stay there long term, she didn't know that yet, but our biggest issues was, if you're wheelchair bound, you can't get out of your room yourself. There's no push pad which surprised us, they should have a couple of wheelchair acessible rooms, but you have to pay for an escort service and that was a little frustrating. You can't come and go as you please, it just seems, in general, assisted living should have that available which would have made her happier.

The cleanliness is okay from what ive noticed, for instance, the salad bar is not very cleaned up, stuff like that. My daughter has been here a couple of times with some maintenence problems they say have been fixed and everytime it goes out they have to come back in. i haven't done wnything with them at all with activities jsut mainly shopping, theres really not anything i would want to go to, like playing poker or watching videos in the main room. I like it okay, i like the grouns and the gardens and stuff like that, the reason i picked emeritus was i was backed into a corner because of my age and this was the only place here that would take me.

rooms are very nice / not to big / grounds and location very good

I think the biggest problem is having a hard time finding someone to help. The turnover is pretty high, and they are a little understaffed. Getting a callback can also be difficult, communication in general can be difficult. Things are not always exactly the way they say they are in the beginning. The food is pretty good, she doesn't complain about the food and they are usually prompt with that. She does think that they keep it a little too cold, it's overly air conditioned. It's clean, and the people are really friendly. Getting in and settled in wasn't as smooth as we thought, they didn't do an orientation, or really show us around, it wasn't as welcoming as we had hoped. We chose them because we had read some good reviews. We liked that they had all the different levels of care.