GenCare

They have been supportive this entire time and I would rate them 5 in all categories. My loved one is doing well now and is happy there. They recently underwent a complete management and staff change and so far my love one, tells me it's seems that the care is still OK, but it is early days.

I would recommend them GenCare, fantastic facility and staff and reasonable price.

What I like the most about the Gencare Lifestyle are the multiple activities they have going on as well as the food that is serve - good. The staff and residents alike are genuinely loving and overall family friendliness .

I'd say that they are a great facility that works hard at providing a healthy, safe environment and quality care for those who need it. I was amazed by the range of resident needs that they meet on a consistent basis. We picked them because they came highly recommended from some friends and after we met and spoke to [name removed]- we'd gladly recommend them to others.

I was very pleased with everything and everyone in that facility. The staff are very dedicated to their patients, and they are very knowledgeable about how to redirect patients with mild-moderate psychiatric issues and memory difficulties. Every time I had questions, was worried, or needed more information, they took all the time I needed, so I would be satisfied and comforted.

When I had arrived from Georgia, everyone at GenCare Lifestyle of Federal Way community knew my name. There is always help for WHATEVER you may need.

When it comes to the meals and dining, as my Mom required a special diet and the dining room was NOT as accommodating as I was led to believe.. We gave the value for cost a 3 but only because my Mom's stay was so short. Also, want to put a HUGE plug in for [name removed]. She went WAY above and beyond expectations when it came to getting my Mom into the facility and care while she was there. My wife and I appreciate greatly what she did.

Great facility with people who care about your loved ones. The time my dad spent at Gencare was wonderful. Not too large or small. He not only received a lot of attention from the staff, but Gencare also has all the amenities of a larger facility but was just the right size for him to call home.

The Lodge at Eagle Ridge was very helpful. My mom passed away a few weeks ago. Everyone there was very caring. Jessica and her staff treated us with respect and love. The staff here genuinely care about their residents. You can rest assured that your loved one is safe and cared for. They have live music 2 times a week, games everyday, exercise classes. It has a nice homey feeling there. The residents are nice. And [name removed] and her nursing staff are very helpful.

GenCare was awesome. We placed our 91-year-old father-in-law there. He really enjoyed being there. He quickly made friends. The food was good. We had several meals there with him. They have a lot of activities, and when my father-in-law passed away, they were just wonderful helping us get through that.

The staff at Gencare are very accommodating and working quite hard as we begin to come out of Covid. From the first day here, management has tried to handle any problems quickly and with all residents in mind.

My loved one is a resident at Scriber Gardens and things have been great for her at this facility. The staff is always friendly and willing to help. The housekeeping is good, but they should mop the floors in the apartments. I have eaten 3 meals at the facility. Two of them were excellent, one time the chicken was undercooked. I would highly recommend this facility to family and friends.

The staff at Gencare are amazing and attentive. They knew my dad's name from day one . All of the staff are just incredibly warm, attentive and kind.

Overall we've had a great experience at The Lodge at Eagle Ridge. The food needs improvement though. Could use better recipes, more generous portions, spices, etc. Create a restaurant type atmosphere...

Based off of our personal experience, I would definitely recommend The Lodge at Eagle Ridge for independent living, but I cannot speak to the assisted living side. The dining experience here cannot be beat!

We were very pleased with the overall experience and value. There is a strong focus on helping residents flourish in all ways. We'd highly recommend Scriber Gardens to folks looking for options for loved ones.

We have had a good experience with Gencare. They staff are responding appropriately to my family member's medical issues - transporting him, taking care of him, and keeping me informed. He's enjoying the amenities and all they're doing for him. He tells me he really appreciates that the food is good, and the social aspect has been very good. And he has a one-bedroom apartment that he enjoys living in.

The light and brightness of the interiors, the cleanliness and the modern feel all stood out to us at this facility. The Ballard Landmark would be the kind of place I would love to live in when I retired. Great location, great facilities, great looking rooms, friendly staff. My loved one ended up needing a higher level of care, but this place really was great in trying to work with us and help find a solution.

I am very happy with the community and so is my dad. Gencare has been an excellent community for my father they are outstanding in all areas listed They treat us like family and we them. Gencare is close to my home and smaller facility that has a nice memory care unit. [name removed] their marketing director was also very informative and the team showed a caring approach - [name removed] and all her team

Ballard Landmark looked amazing, I really liked this facility. It is a facility that is geared more towards individuals who have a little more independence. My loved one needed a 2 person assist and that was beyond the level of care that they were able to provide here. I was impressed with how honest and forthcoming they were, they really wanted to make a good match rather than just moving anyone in.