Heritage Senior Living, LLC.

Dad has been a resident in personal care at Keystone Villa at Fleetwood for one week now. He said it was a “great decision” to come here! We both were greeted with warm welcomes from everyone and his suite is beautiful. The staff has been extremely supportive and helpful with the transition from home into assisted living. Each staff member dad has interacted with has been taking time to get to know his likes & dislikes. They have also encouraged him to take advantage of the activities and outings available at KVAF. I feel very comfortable leaving dad in the care of the staff since I live out of state. My sincerest appreciation to the staff at KVAF.

I have been through a lot in my life and I am glad to be somewhere I can finally relax with my cat Trixie. All of the staff here are too good to me.

I was having a hard time at home and now I can enjoy things. I really enjoy our live entertainment every week. I am happy I moved to manor at Market Square.

I really enjoy our shopping and lunch trips out on the bus. It is so fun to go shopping with my friends. Everyone does a great job.

Heritage Hill is a top notch facility ! My father is a resident in their secure Shepherd’s Garden unit and I could not be happier with the fantastic care he has received since he has moved in. He is calm, content and very happy. He is always clean and well groomed, he loves the food, his room is always immaculate and his laundry is done daily. It was a very bumpy road getting him into the right facility (he had previously been in two other facilities where his care and safety were wholly inadequate). I thankfully have no concerns now regarding his care or safety. The staff genuinely loves and cares for him as if he were their own family member. Moving my dad into Heritage Hill is one of the best decisions I have ever made. I have had interactions with the entire staff including the Director, the nursing staff, the housekeeping staff, the direct care staff, the kitchen staff, the marketing team etc. and every single person is beyond wonderful. Thank you Heritage Hill!

This is my mother’s 3rd Assisted Living facility. It’s not easy for seniors to move and to change, but Traditions makes it as easy as possible. Lots of pleasant, responsive staff, loads of activities and entertainment, and day trips to stores to keep mom happy. Gentle transition to secure unit if needed and hospice services as required. Mom is living out her days in my neighborhood, close to her kids and grandkids, and great grandkids, who all visit regularly. She can remain safe, secure, and cared for while we can work, travel, and care for our families too. Overall, a good fit!

Staff was very helpful and flexible. They provided good care for my father-in-law. The room was large and comfortable. The administration staff was wonderful to work with. I was pleased with the facility,

I am glad I moved to Manor at Market Square. I am very comfortable here. It was a great option for my family and me.

Staff is wonderful. Gets to know the residents and makes them feel welcome. Attentive to physical, emotional and mental needs. I would most definitely recommend them to others looking!

All 5.... my sister-in-law initially went to another facility and it did not have a secure unit. Luckily, we called a place for mom and was given a few references and one of them was Heritage Hill and we couldn't be more pleased. Everything is well done and my sister-in-law is well taken care of and my brother has peace. The facility is clean, organized, well run. People are accountable. Staff are understanding and knowledgeable and most have been there for a while. Proof of good management. Invested in patients.

My Mom has had a great experience. She is in the memory care unity and [name removed] has been amazing to not only her but the family and has worked with us to guide her into her new residence. We really appreciate the time she spent with us and wanted to thank her for those efforts. The staff has been kind and helpful and [name removed] walked us through all the specifics and has always been there to guide us and answer any questions. We highly recommend Traditions.

I put my husband in the Birches when I could no longer care for him at home. I experienced first hand other skilled care communities where the hospital sent my husband to rehabilitate. He found them depressing and I found them lacking. On the other hand upon walking into the Birches you get a whole different feeling. In fact after my husband was there he said to me "When are we checking out?". He thought we were at a hotel. The staff did their best and there were two workers who my husband and I liked VERY much. The activities were wonderful and we enjoyed them together. Musicians and singers were brought in and parties planned so we never felt like we were missing out on holidays. The activities director was VERY caring and would get my husband and take him to an activity when I wasn't there to do so. The price was much less than other facilities also.

The Birches of Harleysville has such a caring and empathetic staff. I started working with [name removed] at the very onset of my mother needing additional care. Even though mom didn't live there for almost a year after our family started inquiring about their facility, the staff continued to stay in touch and answer any questions we had during our journey. When mom became a resident there, she immediately became part of their family and we were blessed to have such a caring staff. We visited as much as we wanted and were thankful that mom had the care she needed and deserved.

It has been a good experience in a sad situation staff is caring and patient.

Everything from the beginning... Check in, Financing, care for my dad was exceptional. Thanks to all staff for there patience and the personal care for my Dad! A special reach out to [names removed] we love you! You guys are the best!

My friend has been in Memory Care for 7 years. She has been treated with respect. The staff seems to care about the residents. They even hug us!

When entering CK, you are greeted by caring staff members. Touring CK, you get to see how clean housekeeping keeps it. When it's time to eat, dining at CK is an experience for breakfast, lunch and dinner. Full calendar of activities plus Fox rehab.

The staff at the Birches is compassionate and friendly towards my mom in the memory care unit. They meet mom 'Where she is" each day. If she doesn't won't to change into clothes, they encourage her but never force her to get dressed. It may take 3-4 time before she agrees.

Traditions of crosskeys is a wonderful place for assistant living small and very personal place! Everyone is so friendly! My uncle is being very well taking care of they make sure he has everything he needs! I love it! And my uncle loves it! The place is awesome!

Thank you to Belle Reve’s for a fantastic move in for my father with dementia. He is adjusting so well in the community and it makes it so much easier for us knowing what wonderful care he is receiving. I can’t say thank you enough from administration to the staff, it’s been a fantastic experience. ??