Journeyman Construction

My family and I cannot thank the staff at Buda Oaks enough for all that was done to get our Dad into their facility during these unprecedented times. The move-in was well orchestrated and Dad felt instantly at home. He cannot say enough about the fresh, scratch-made food and is overwhelmed by the help and support provided by all members of the Buda Oaks staff. We feel very blessed.

This is a wonderful building not only is the building beautiful inside and out, it’s the staff that work in the building for the lovely residents. Most wonderful staff always greet you with a smile and always going above and beyond for whatever it is that you’re needing and asking for. They have the most amazing chef all the food that he prepares is gourmet it’s so delicious. I highly recommend this place even if you’re just driving out to stop in and say hi you will be thoroughly amazed.

My dad loves the food, the activities, and the staff. This period during Covid-19 has been very challenging for the residents, their families, and the staff. They have done a good job of keeping everyone safe and communicating with families.

My brother in law was quite ill in the final stage of cancer when we moved him to SOCO Village. He was not mobile and required the highest level of care available. He was also a bit paranoid because of his illness and the medication he had to be on. So, he was not an easy resident. The staff at SOCO always responded to our calls and texts regarding his care, even in the middle of the night,, which was a comfort. We felt they really cared and tried their best for him. They have many activities for the residents which unfortunately my b-in-law wasn't able to participate. The food was pretty good. Really the only complaint I'd have was that the trash wasn't emptied often enough. Our minister visited him early on and commented on the smell in the room, which was embarrassing. And at the end, when all the family was visiting daily, the room was full of fruit flies. I would recommend SOCO Village to friends, but keep an eye on the trash situation.

My loved one was previously a resident at SoCo Village and the overall experience was okay. It is a newer facility, however, it is in a busy intersection part of the city and there were lots of homeless around so it didn't feel completely safe when my loved one ventured off from SoCo. There weren't many food/grocery/restaurant options nearby that felt completely safe. My biggest complaint was staff turnover, in all areas, which lead to shortages of all kinds.

We moved my mon out after 4 months because we decided it was better to keep her home with us. The facility was nice. The director back then was slow to respond, but I don't know if she's still there because it has been over 15 months since we moved my mom back home. [name removed] was a prominent staff member that was phenomenal! The food & housekeeping were wonderful, however it was expensive.

Right as Mom moved in the Exec. Dir. was replaced. Several of the issues discussed with the previous E.D. have not been accurate. Our issues: 1)They do not make the beds everyday as we were told. 2)Laundry is not picked up on the same day each week, occasionally not at all. 3) The few movies they have played in their small theater have not been of interest to elderly. 4) They do not recycle. The food was exceptional at first, but is not always even room temperature. A new chef has been hired; several changes have been tried. Overall, it is the best. We have had a number of issues; but still feel it is the best. Bright, clean, and friendly staff! The staff is great. We especially like [name removed] who runs the front office. She is always friendly, and she follows through on promises!

More staff needed. Food still is better than anywhere else we saw. My mothers health has improved a ton since she has been there, but she is now self-managing meds because they could not seem to stay consistent in keeping them stocked and delivered at the proper times. But we experienced the same thing in Houston at what was supposed to be the #1 rated assisted living place in the Houston area. Centrally located if you live in Austin and want them nearby. Still very happy she is there and that we picked this one.

This has been a good convenient location for family to visit our loved one. The community is very accessible and the family is able to visit our loved one often. The staff are very friendly. They have themes available for holidays for the residents to participate in. There are three meals provided a day to the residents and they have choices to choose from.

Sometimes things go great, but not always.

Having been here only a week plus a few days, may be hard to make a full assessment.

This community was very beautiful but it was too new for the type of environment that I was looking for for my loved one.

We chose The Philomena because of the layout of the building it is all on one story. My loved one has a care plan and it did not get followed which is why the care got a 3. There is not good follow through when they make promises on the care plans. Every time I go, there are things that are not done that should have been. When I let people know, I get no response. It is frustrating when we pay the amount of money that we do and are not getting the care that is needed. My dad does absolutely love the caregivers that come in and knows all of their names, the individual people are great it is just the communication as a whole is where the issue lies. My dad is super happy here, there are just some things that I think need improvements.

They are very caring and take care of the patients pretty well at this community. They have activities like arts and crafts and bingo, and games to keep the residents busy. They also have get togethers and dances.