LCB Management

The community is friendly and clean. We have been happy there and it was the right placed for my dad. The community is on the smaller size and because of this it has a nice cohesive felling. The concierge even knows who my dad is and it is a nice cohesive feeling when you walk in.

Everything is taken care of, except we pay for laundry. The laundry service includes the community washing, drying, folding and putting the laundry away. Everything is right on site. My loved one is getting worse due to COVID. They have gotten A+ with dealing with everything. We were able to see my loved one yesterday. The community is unbelievable careful, in a nice way. The nurse, the kitchen, the staff, front desk, payment, the people that answers the phone, and billing are all wonderful I haven't had any run-ins with anyone there. Prior to COVID there were several activities: shopping, doctor appointments, dancing for entertainment (at least 2 or 3 times a month), walk around the building, and they try to bring in different items. They also a catholic service, but they do have a chapel on site. They even were able to make their own personal pizzas one time. They have family centered activities each month. They've done grilling, and fundraising. The have a memory care unit as well. This unit is a smaller on the first floor. It is a locked for the residents. There isn't as much freedom as being able to walk around the outside. They have a gated area for these patients to walk around and get fresh air. I believe they have 10 beds for this unit. This is a highly supervised unit. The residents that go outside for walks have buttons, they have a check out and check in for the residents. This allows the community to know where the residents are. They have a nurse there. There are two nurses has helped us with medication, disorientation. I don't think you could find better care, they listen carefully with phone calls from the family. I believe they are in it with us. The nurses know all the patients by name, know what they like. They fill us in with how the week or day is. All you have to do is call, and they have a record for each resident that is in their room. This allows for all nurses to record anything going on. There is a formal meeting at least once a week. I hear from my loved one is so lucky, I am so happy here. The maintenance staff are quick to respond to anything that needs any attention with the inside and outside. They even helped us with getting the wedding ring off my dad's finger as it was bothering him in the community. My loved one lost his key and they were quick in getting the key remade.

We chose Atria Voohees because the physical appearance, it did not look like an institution, the grounds were well cared for, and it was also a smaller community that allows the more personal interaction between staff and residents. The rooms are very good sized. Big living room, kitchenette, nice size bathroom, and a separate room for her bedroom. We have eaten here before COVID , the food was very good. They have a lot of variety and they still maintain a selection during COVID. They have not had any cases of COVID for residents and they have done a good job at keeping them occupied. They have a daily conference call with the residents and also have hallway bowling and bingo. Atria Voorhees truly is the complete package, my cousin is very happy here. I would absolutely recommend.

I live in FL and my sister lives in MA. Her daughter in law is in the medical field so she visited a lot of places and said The Reserve at East Long meadow was the best. We also chose it due to the price. My mom has a small apartment, its perfect size for her. She said the food is good, but during the virus they have had to eat in their rooms, so when the food gets delivered it is cold. My favorite part about this community so far has been that I think they do a great job taking care of their residents and they keep the family informed. During COVID, they kept us informed on how they were going about protecting the residents. I would recommend to a friend or family member.

We chose this community because they had assisted living and memory care. She was able to transfer to memory care without having to change facilities. When you walk in, you felt like you were walking into a really nice hotel. The room sizes in the memory center were not so big, but assisted living was fantastic, they were like a small condo. My mother was a phenomenal cook, so no food was as good as hers, but she still enjoyed the food. They had menus based off diet restrictions, but the food was very good. My mother loved their deserts, they had a lot of variety. My favorite part about The Residence at Shelburne Bay is how personable and attentive the staff is. It is all about the residents here. They know everything about every patient and they are not judgmental.They would call 2-3 a day for updates on my mom, there was great communication from the staff at all times. They still call me even after my mom has passed to see if there is anything I need. It is like family. I would not recommend any other place.

Everything is positive, and perfect. They take care of the residents. They are keeping up with some activities even during COVID. They have had Singing in Doorways, happy hour where they walked around with wine, a piano player was brought in and they sectioned the community room, there was even a dinosaur that has walked around.

This is the best one so far, my brother lives in another community and Atria is much better. It's a warmer atmosphere and more genuine. The food is good, and I've eaten there. The rooms are adequate and I wish they would have a bigger refrigerate.

The place was spotless. Everything is bright, clean, and cheerful. The food is so good, his ankles used to be puffy, but after eating the fresh food that the chef prepares at lighthouse, they have gone down dramatically. His laundry is done individually and everything is put back into place. Since COVID, they are doing outside visits with friends and family, they provide shields and masks for the residents. They do activities from right after breakfast until later in the day. They provide a lot of activities that stimulate the residents minds. They are home to me too. The staff is wonderful, I cannot say enough good things about lighthouse.

We chose this community because of the location, but more importantly the feel when I walked into the facility. The kindness of everyone I bumped into was amazing. We know one of the residents and she said that kindness is the first word that comes to mind when thinking of this Silver Sqaure. The food here is good, there is a lot of variety. The room sizes are beautiful. The apartment bedroom that my parents have is bigger than the bedroom in their previous home. Our favorite part about this facility is the staff and knowing that things are being taken care of. They are very communicative and always have my parents best interest in mind.

My mom was in assisted living, which we loved. Staff was very friendly, they had a lot of activities, such as exercise sessions, themed parties for holidays and get together s. Location was great, the building was very nice.

When we have visited in the past, it seems as though someone is always wiping things down, repainting, and the community is immaculate. During the Covid-19 pandemic, they have been doing a really good job with sanitizing everything that comes into the community. In the year we have worked with them, the staff has always been very polite and they have gone out of their way to connect with the residents. The staff even included my parent's dog in the community's birthday celebrations, which really shows how much they care. My father turned 90 during the lock down and they worked with us to hold a drive by parade so we could have a socially distanced celebration for him. They have gotten very creative during the pandemic to keep the residents entertained while they are on lock down. They have really tried to tailor things to each of the residents' personality. When we initially decided to move my parent's here, the engagement team set up raised flower beds because they enjoy gardening so much. The Residence At Silver Square is expensive, however we do think it is worth it!

We have been very pleased with the staff and community. The staff all know my mother-in-law and they really seem to watch out for the residents. They are taking care of my mother-in-law very well. The dinning accommodations are excellent and they offer a good variety of options and the food itself good quality. Particularly with the Covid-19 pandemic, they have done a good job with communicating with us regularly about what's going on and what they are doing to protect the residents. They also send regular updates about ongoing activities in the community. For everything they do, it is worth the price.

They kept my uncle alive a full year longer than we would have expected. They did an incredible job with his care and keeping up his health. We cannot say enough good things about them and the care they offered. I would easily put any member of my family here again. During the Covid-19 pandemic, they went way above and beyond our expectations. The community was always immaculate and the staff were always professional. There was not one thing about The Residence that I wanted to criticize or correct.

We are very happy with the decision to place my husband here. The community is always spotless; I have never seen anything that I would critique. The staff does a good job with working with the residents and relating to them. The care giving staff was very accommodating with my husband's dietary needs and they were very accommodating with his doctor's request to increase the protein in his diet. Comparable to all the other communities that offer similar levels of care, we feel The Lighthouse is a good value.

I have nothing but fantastic things to say about The Lighthouse. They have the kindest most caring staff I have ever run into. Previous to this community, my friend was in a community we liked much less. We are liking this community so much better. I feel like they treat me and my friend like family. The care giving staff is super caring and loving. The staff is specifically trained to assist those with memory loss, and they do a terrific job with it. They also offer a ton of activities available for the residents. I would recommend them to anyone. During the Covid-19 pandemic, they have done a great job with protecting the residents. They have done everything they can to keep everyone as safe as possible.

Atria seemed very nice. Overall, the staff were caring and nice. There were a lot of activities offered, but he chose not to go even though the staff tried hard to have him join. He loved the food there. We visited a few other communities but we chose Atria because his apartment would be close to the elevator and dining room so it was easier for him with his mobility issues. The only negative we found was that they did not have on site medical staff and would have to call out for medical assistance if needed.

I think since it is a smaller place it has much more personal interaction. Everyone is on a first name basis, very friendly. Very personal one on one care. If they do not see someone they seek them out to make sure everything is okay. Food is excellent, fairly new and a very pretty place.

From the first visit we knew this is a wonderful place to reside. My brother lost his dear wife in May and a few months later I noticed he was declining quickly and could not live alone anymore. We visited The Residence and he said it felt very comfortable and homey. He canceled the other visits we had arranged and moved in a week later . He loves it there especially the flexibility in the dining room and the comradery of the other residents, He never has to be alone.

I recommend The Reserve at East Longmeadow for Assisted Living based on my father’s and my positive experiences. Staff members across the board are warm and caring including life enrichment/ activities, nursing/nursing assistants, kitchen/dining services, environmental services and maintenance front desk and administration. The facilities are beautiful and well maintained. The food is excellent and prepared by a Chef with local restaurant experience and his team! My father benefits from having weekly housekeeping and laundry service, and support for his dietary needs including for example, a low sodium salad dressing prepared on-site. There is an on-site beauty/barber shop, and options for other services on-site including a nurse-run foot care service. My father enjoys the activities including musical performances, presentations and the weekly Happy Hour get-together complete with wine and snacks.

I met with [name removed], a wealth of information regarding senior living option. Their facility is designed independent living , and living assistance. The luxurious facility was great. This would be a strong consideration for my wife and I, assuming our needs in future remain the same.