Mayberry Gardens, Inc

I would recommend the community for your loved one. For the most part they do a good job. It would be nice to see more attention to detail. Assisting residents with where they are and what they are doing would be helpful. The staff is friendly and the community is clean.

Overall our family's experience was pretty good. There are only 11 houses so it was very easy to get to know everyone, residents and staff. The house manager in house 1 has a very hostile attitude, always a very negative personality. House 1 did not have a very warm and welcoming feeling, but all the other houses seemed perfectly fine especially houses 6 & 7. Those two seemed absolutely wonderful. The house manager really can make or break the experience. The residents in the other houses seemed really happy, so we would recommend all the other houses except for house 1

Mayberry Gardens did peruse us, it is a smaller facility with little homes and each home has 11 people. We felt like it was not the right fit for my mom and she would do better with a larger facility with more residents.

Before covid, they had told us a lot about their activities but due to covid, we have not seen that yet. The community is not staffed with medical professions so if your loved one needs that this might not be the place for you.

I would recommend you have time to see your loved one often. The staff are friendly, caring, and kind. The turnover of staff is high in the community. The food is decent for the residents. They offer church services, nail polishing, painting, arts and crafts and more are some of the activities offered to the residents. The Activities Director position is a high turnover position.

We toured Mayberry Gardens and the facility was just okay. Overall, I would rate each category at a three. We just were not impresses with the facility.

I am disappointed. Overall, the communication is good but I had to initiate that. They can improve by having more, adequate and qualified staff. The facility went up in price, which was very disappointing. Supposedly the industry went up an average of $[removed] because of increased costs. The care that she's getting is nowhere close to my expectations.

Our experience was not terrible, but not the best at this facility. My loved one was in the smallest room offered, which included a half bath. The showers were shared in her building (there are several buildings and I can only speak on the building that my loved one was in, which had about 11 residents in it). When we moved her in, the showers were spotless, but that didn't last. There was a lot of turnover with housekeeping, thoroughness and consistency were an issue both with the shared showers and the individual rooms/half baths. Some staff were friendly, others were not. There was a big difference between the nightshift and dayshift staff. Response time to help call button was not timely. There were constant complaints about the food, from my loved one and other residents. The main complaints were cold food, too salty, and not good quality and/or variety. My loved one hated the size of her room and would say that she felt like a prisoner, it was really small but it was what was within her budget. They had no activities off campus, but did offer a small variety of them on campus. The cost was a flat monthly charge, no extra fees for things. It's a small campus, all one level with no stairs or additional stories. I will say, there were some good people here. I loved the administrator that was in my loved one's unit, she was precious and very sweet. Again, our biggest issues were the room size, the food, having to ask for housekeeping/laundry assistance, and timely response to help call/button requests. Overall, I would not recommend this facility to family and friends. The longer my loved one was here, the more downhill things seemed to go.

The rooms were very small, and the community puts an emphasis on activities and keeping the residents social.

We really liked the concept of Mayberry Gardens, but due to our loved one's health and sometimes being combative, he was not able to stay there for very long. The community did not seem like a nursing home at all, and it was less expensive then a lot of other places. The staff were friendly. The residents could sit outside together on the porch and eat in the dining room. For loved ones who are not combative, they would thrive there. We would highly recommend Mayberry Gardens.

In building 3, my loved one did ok and seemed to enjoy her stay and socalizing with others. She became ill and needed more care so was moved to building one. The manager is not a people person. She is a hard worker but does not have a grip on the aides. The aides did not care for my loved one as she needed. Even after being informed how she needed help with eating, they continued leaving her plate on the tray in her room. I wasn't informed several times when she fell and found out 2 days after she contacted covid that she had it. This came from one of her visitors. When I called administration. They said they wernt aware. I added a monitor and realized that this is not where I want my loved one to be. I have seen the great reviews, so don't know why we experienced problem after problem.

My loved one was in building 3 and things were not too bad. But had to be moved to building one and it's been terrible. The building is 98 percent of time is spotless and doesn't smell. They have had a turnover in aides. Can't seem to find people who want to work and care about the elderly. Laundry has stacked up. Meals missed. Cleanup and hygiene help not performed. If you are bedridden you are in trouble here at this time. I feel like management tries but they fo t have a good handle of what goes on.

The staff are attentive, but depending on the level of care that is needed, Mayberry Gardens may or may not be suitable for your loved one. Especially in memory care, I think you really need to think about that. We've had some safety issues that we're currently trying to work out with them. For assisted living, I think it's fine. The grounds are well taken care of, and the staff are friendly and attentive. It seems pretty clean overall, and they're starting to have more activities again.

I do not recommend this community, They took on residents before being staffed and trained in what they needed to be. They were not very business like and it was not a good or professional environment.