Morningside Elite Management

We were attracted to them because of the location and it was convenient for family. I probably would recommend to some. It really depended to their situation.

I was attracted to them because of the very friendly staff, inside activities, local to my home. I like the small environment for my mom. At times larger places are difficult for our loved ones to navigate. Also the staff really tries to get the residents involved with the indoor activities.

I arrived with COVID and praenomina so I was unware of people facilities etc. Took sometimes to adjust because I lived an independent life in a normal apartment. I had to adapt to rules and requirement that I never had at least the 25+ years before coming here. I think I've adjusted but would rather be "on my own" but don't expect that to happen! So I'll learn to like it!

Staff friendly, helpful, and caring. Many turnovers with dining staff and some with nursing staff. The two women at the top...the Director, [name removed] and Director of admissions, [name removed] were great and available.

A Place for Mom: Excellent service! I was given four facilities to visit and I had a very short window as I live out of town. After visiting Morningside, I canceled all others. The lobby is welcoming, a reception area that is staffed, and the smiles of residents and staff sold me. Staff ([name removed]) worked to get everything scheduled to make this move happen before I had to go home. The Morningside team was incredibly efficient and professional. My sister brought my Mom the day after my initial visit and things moved very quickly after that. Mom had been living in her home by herself. She would say that she was "living independently," but she wasn't: her daughters were managing everything for her. It was a difficult adjustment but the staff is so welcoming. Mom's one-bedroom apt. is warm and perfect for her. Mom was walking to meals and activities on her own until a recent hospital stay. The extra care she needs is being coordinated between Morningside and Hospice of the Chesapeake.

I really enjoy being here. I wish we had a pool though. We has one growing up. But we don't have on here. I like the meals because I don't have to cook. The staff are amazing everyone is kind. The care staff are not appreciated enough. I was a nurse for many years. I know how hard it can be. I would give my overall experience rating a 5 if we had a pool.

This place is nicely run. It is a convenient location. Pleasant surroundings inside and out. Staff well trained. One of the cleanest place I have seen. Food is very well done. Requests are acknowledged and client are taken care of. They take the time to listen to concerns. Even when you ask for something they can or can't do. They take the time to explain why they can't do what you asked. The staff find ways to make you happy.

A very nice place, the resident living space is very up To date has a real feeling of home. Lots of activities To keep the residents active. The location is also convenient for family and friends to visit.

Morningside is a good place to be at. There was a [fee amount] prescription monthly fee that I didn't know about. But overall, it's a good place. My mom got a bigger studio, which is big enough. When looking at the one bedroom apartment it did seem big enough. They're always seems to be a lot of fun things going on which is good.

This life that we are on is a journey. Our journey for my mom brought us to this little gem called Morningside House of St. Charles. Transition is difficult, but the staff made everything so easy for this transition. Everyone we met was pleasant and ready to assist. I would like to personally give a shout out to [name removed]. for being real and giving great insight to best and worst case scenarios during the enrollment process. Although [name removed]was doing her job, she greeted the family with a true spirit of love and warmth. I know we made the right decision for mom to be a resident at Morningside.

Overall Happy!

The staff takes great care of my husband. They do so much extra stuff and it is so much appreciate.

The staff members at Morningside House are great and very approachable. The activities staff is also great. It's a small thing, but sometimes they get my loved ones clothes mixed up with other residents. I would highly recommend them to anyone seeking care for their loved one. The staff really seems to care about the residents.

The people are great and the facility is good. The staff are very nice and knowledgeable. We love it. Wonderful staff. I have nothing else to add.

Very attentive and engaging with the residents. Feels like a family environment. They are attentive to the specific needs of each resident. Many of the staff have cared for family members with Dementia so they have a personal connection and/ or experience.

My feedback would be that Morningside is a good fit for my father in law and they try hard to make him feel useful. Overall we would give them a 4/5, they aren't perfect but they try

The folks I talked to regarding the heart-wrenching decision to make a home for my mom gave good advice and showed compassion. It's an adjustment for all involved, but their expertise was welcome and beneficial.

What we like the most about Morningside House is that the staff are super friendly and caring. The biggest issues are with consistency of staff and follow through with certain tasks. The meals are sometimes really good, and other times very basic.

They tend to be short staffed often. Staff nice and doing the best they can. Friendly courtesy staff doing their best. Often short staffed, particularly in dining area.

I honestly feel like my mom is being overcharged, but I'm confident that she is safe and being well-cared for. It's just a lot of money. There have been times where they've had to reimburse me for money because they overcharged her for medicines and things like that. We were also supposed to get money for a referral when my friend moved her mom in law in, and we haven't gotten that yet either. Their billing is very confusing and deceiving. I never get any detailed bills, just a bill that has the cost. I do not like that.