New Haven Assisted Living of Schertz, LLC

Everyone that I met was really friendly. The place is really clean and nice inside. My Moms room is farely large, no complaints about the room. As far as I know, she is being well taken care of.

After many attempts to find a good place we came to New Haven. It has been excellent, staffed by caring people who make it safe and comfortable. The food is excellent, too.

Our family had an in person tour and we really liked the tour and the people we met. It did not really seem as clean as the other communities we looked at but it had a real homey feeling to it. It is smaller and the residents did seem more limited in their abilities. We did think our loved one would enjoy the kitchen set up, the kitchen is set up in the middle so the residents can see the chefs cooking the different maels .

My mother had exceptional care at New Haven of Tomball. She was placed into Memory Care and the staff/caregivers took great care of her. The caregivers had activities every day and when weather was nice, all residents would enjoy being outside. I ate with my mom and other residents during meals. The food was very tasty. The facility was clean and smelled fresh. The staff always had smiles and very helpful to the residents. If a resident had an immediate need, the caregivers were available to take care of the individual need. Medications were given on time. I visited on a frequent basis and knew all of the residents by their first name as well as caregivers. The Executive Director and Staff were very helpful with the paperwork for the move in and with other requests. They treated my mom and me like family. There is a Dr. that comes to the facility. Dental Services, Hair Stylist and Podiatrist Services are available at the facility.

This place is great and the staff is great as well.

I have lived as NewForest for 5 years and I love it here. I love the people love the staff all of them are always friendly, helpful, especially { name removed} I will stay here as long as we are able.

Our family had an in person tour and everyone we met with was very friendly and helpful.

This place is great and the staff is great as well.

I liked this community but the prices were on the higher side. They offered a good amount of care and amenities but it was just out of our range for our loved one. The tour was great.

I had to make a quick decision for my 81 year old uncle whos health had deteriorated fast. The day after touring the facility, he moved in. The staff, from maintenance to culinary, to nursing, especially the management, immediately built an incredible rapport with my unruly and cantankerous uncle and made him feel at home. When I pick my uncle up, he wants to go back. When I ask him to come to my house, he doesn't want to leave. He is watching sports again on Tv, reading the news paper, and socializing with everyone. This he has not done in years. The facility is exceptionally clean . The staff goes above and beyond with communication and genuine kindness. My uncle says it is the best food in the world. My husband is a fire fighter and paramedic and has been in many care facilities for elderly. He says this by far is the most impressive one he has seen. We both sleep easy at night knowing he is in great hands at New Haven. P.S. I love the décor. It makes you feel at home.

This was more expensive than we wanted to spend. It had a less homey feel to it.

They have a dedicated staff, and take good care of the residents. I would definitely recommend New Haven.

Our family was able to have an in person tour and we really liked New Haven, but it came down to the price and it was just to expensive. The place was awesome, and the lady who took us on the tour was very informative and told us all about the community and what they had to offer.

Our Mom has been a resident at Schertz New Haven for 1 1/2 years. She is 99 yr old and very active. Of course, she didn't want to give up her home and independence, but a fall made living at home no longer safe. New Haven staff made her feel so welcome the minute she entered the building. The chef, [name removed], make sure the meals are first class. The activity director, [name removed], keeps residence busy with tons of fun activities. We tease our Mom that we can't come see her because her dance card is so full. The residence are like one big family. Every member of the staff treats our Mom with respect. She is allowed to take care of anything she can and the staff is there to help anytime she needs assistance. I cannot put into words the peace of mind we have knowing how well our Mom is taken care of at Schertz New Haven.

We went with New Haven because my mom was here and I liked the care that they provided to her so I thought it would be a great fit for my wife. The rooms are really good size, my mom and my wife both had a private room. I would definitely recommend to others looking.

The staff is very kind and works hard to accommodate my father. We have seen a more positive change in his attitude. This was a difficult transition for him, but he seems much happier and healthier since he moved in. The place is newly remodeled and is beautiful and very clean and well taken care of. They work hard to have amenities that enhance their clients stay. They treat them like family.

I loved touring this place! [name removed] was very knowledgeable and helpful. The atmosphere and cleanliness were great. Staff seemed very helpful. Also, I would recommend this pla3ce as a forever home for the parent or loved one!

Our loved ones have only been there for two months, and so far we have had an excellent experience. The staff members are great as well as the care services they provide. The food is okay not the best, but their activities are amazing. We could not ask for better activities, and the activities director is just an angel.

i looked at 10 different communities and this one is the best I have seen. Communication is good between the staff and our family. They keep us well informed and up to date. I would recommend this community based on my experience

[name removed] was very helpful and responsive to my questions. The rooms were good sized and clean. The atmosphere was pleasant. This was first place I visited so I am going wait until I visit a view other places on my list to make a decision.