Optalis Healthcare

This place is absolutely HORRIBLE, and for the most part so is the care. My grandmother is in this facility and i have had nothing but problems. Came here on Monday room was unkept and she hadn't been bathed and it was going on the afternoon. Exposed wires on one of her controls and stains splattered all over her bedding and even privacy curtains. She's bed bound and her drawers had open half eaten snacks. Another drawer has random pills scattered in the drawer in which no one can or even tried to explain or dispose of. I have made severalvisits and complaints inthe last 3 days. Tuesday afternoon half of my concerns went ignored. My grandmother is unable to do anything for herself. I showed up today...Wednesday...not only is the same old water pitcher dated yesterday still sitting here but she's experiencing spasms that you could clearly see the discomfort in her face. I addressed my concerns to her assigned nurse who responded rudely. I sat waitibg only to go back out and find that she left for the day without following up. I again addressed my concerns. My patience has expired with this place. 2 hours down and non of the 3 staff members i have addressed have come to bring her a clean water pitcher. I am in this momment contacting other facilities. I have pictures that i wish i could upload. At this point i wouldn't recommend leaving your pet goldfish here.

This place is no good,they never look in on your loved ones till they see you coming,my father was in full rigamortis when I found my father,that means they did not,they never checked on hem four over 3 to 4 hours,but they told us they where in a half hour before I got there,my father was in bad pain one night,pushed call light to get he's Meds and pain meds they never came,I sat there for 3 hours trying to get help never came,if you love your family never take them here.