Phoenix Senior Living

We have love The Pearl from the moment we found them. We had other friends who had used them for their loved ones and loved them as well. Management and really any of the staff is always available and easy to get in touch with. Honestly, they are all saints for putting up with some of the things they do. Some residents are more demanding and rude than others, and the staff always handles it with such grace. This is the best place for your loved ones if they have advanced dementia or Alzheimer's. They know us by name when we walk in, the staff always knows where our loved one is, they all know her by name and all appear to love her. I even witnessed this while sneaking in to see if they are as polite when I'm not there. They take them out on supervised outings and take pictures for Facebook so that we can see them getting out and about to remind them that "they don't just sit around and do nothing". There are always activities. I have nothing but good things to say about them and the facility.

Recommendation from a friend who has a family member there. I absolutely would recommend & I have. I mean it isn't perfect but they have taken great care of my mom.

Nice obscene. Very welcoming, friendly staff. I would recommend to others.

The Phoenix at Milton was the first community we visited. They were patient and kind with our ignorance of even what questions to ask. After touring multiple communities, we went back for a second look. We knew in five minutes of our second visit we had found the right community for Mom. Everyone who works there is loving, find, and patient.

Employees were very friendly and informative. The facility is clean and very pretty with many options for socializing and entertainment. We ate a meal at the facility and the food was okay. Our friends decided to rent an independent living apartment.

Always good communication with everyone involved with your loved one's care! If any issues just let the staff know your concerns

Summit Place has a very friendly atmosphere. There is lots of smiles and laughter as you walk down the halls. The staff is universally welcoming to the residents and visitors. They know all the residents and have the residents well being at heart. I recommend this place without reservation.

Our sister in law lives there. Good food, lots of activities. She likes it. We would recommend it.

5 to all categories. We have been very pleased with all aspects of care and living conditions at The Terrace. We feel we are getting a good value for the money. The staff is great! Everything is convenient for the residents. Plenty of activities.

The facility is brand new and beautiful. The activities are fun and wonderful. Art classes weekly. Guess musicians, church is offered on site. There is a beauty salon (hair and nails) on property. Every holiday and Birthday is celebrated ??. The food is good with a salad bar offered for lunch and dinner.

My mother has been living at The Neighborhood of Sheffield for almost 10 years. Under [name removed] leadership, the facility has grown into a top-notch, caring home for her. I enjoy visiting and am happy that my mom is well cared for. The facility is always clean and smells fresh. There are numerous activities Mom enjoys. Bingo and movie time in the small theatre, complete with popcorn, are two of her favorites. They have a van to transport residents to shopping venues and an on-site beauty shop for hair styling and manicures. The Neighborhood staff has been exceptional at keeping me informed of any changes in my mother’s health that require a doctor’s visit or additional care. Most of all, I am so pleased with the true caring and kindness of [name removed] and her staff. They interact with her daily and notice small things that may take me longer to pick up on, as I don’t get to see her every day. [name removed] knows the residents and their families personally. We know we can reach her

One thing that stood out the most is the quick maintenance response. The apartment size is great. Have not participated in any activities, but I see all the flyers for outing and activities, so I guess it's great.

The staff at The Terrace go above and beyond to take care of your love one. It is very clean and they have the friendliess staff. My dad was worried about being put into an asssisted living facility but he loves it there. If you want someone to look after you or a love one this is definitly the place to be.

We have been here just a few weeks but we have had an excellent experience. Staff is very helpful. Food is very good. Building is clean. They take care of our laundry. Make sure everything's going good. They clean the rooms for us. Things like that. Overall, it's a fantastic experience here.

They are friendly yet professional. Maintenance responds quickly when needed. The facility is attractive and provides several rooms for activities. There is a very nice restaurant. The grounds are well maintained and the main entrance area is beautiful and inviting.

This is a 5 Star facility as far as I am concerned, the staff is top notch. I looked at several facilities and I believe my choice was an excellent one. There are a variety of apartments from studio to 2 bedrooms in size ... And very well maintained. All menus have options available for all meals. The dining room is large and well lit and airy.

Activities calendar looked great- my mother is a recluse, however, and does not engage. I have dealt minimally with staff- I visited only one time, and most seemed very friendly and helpful. My scores, unfortunately, are based on very limited information due to me being out of state and only the one visit.

For me... -mom always clean and dressed daily. Her feeding & incontinent needs are very well managed -Safe & secure environment for seniors -individualized care plans that are routinely updated -Hoyer lifts allowed -frequent family events -caring, experienced, permanent staff (it's not a revolving door of agency caregivers) -optional services available (hair, mani/pedi, podiatrist, dentist, PT/OT/ST, etc) -pet friendly -outside areas & walking path -daily activities -evening activities -close to grocery store, CVS, and restaurants -WiFi TV & internet access -easy application & move-in process -well maintained property: always looks and smells nice! -no hidden monthly fees

The faculty/staff is VERY friendly and willing to assist. That has been our experience. The room sizes suffice. Not too big and not too small. They're good.

The place was perfect for her. My family signed real quick She has a wonderful room Or but she's just not the type, but there's so many things to do. She just does not participate. It is such a wonderful resource. There are drivers to take her to the salon, it's so nice.