RSL Management Group

I recently visited a friend who moved to this community, and I was pleasantly surprised by how clean, and active the community is. I have never been in a memory care before, but you could tell the staff is very attentive because beds were made, the building was clean, and everyone was very engaged with the residents. Everyone seemed happy and my friend's room was very clean. The other residents were nice to talk with as well. I am looking forward to visiting now that I know I can enjoy an activity with her while I am there.

I have to give them a 5 for being so very helpful! Corridor crossings is very nice. I have stopped by to see mom at several different times during the day and week and it is always clean, the food looks good! Mom really enjoys the singers when they visit and is planning to get in on the bingo. They clean her room once a week and do her laundry separately. I sat with mom and several residents at dinner who also had good things to say.

We have been a part of the Pinnacle family for 4 months. We searched for an assisted living facility after 2 years of managing medical issues on our own. After talking with several people at different centers, we decided to take a tour by video and in person of the Pinnacle. The fact that the staff (Director to Care Tenders of the hallway) showed so much care and support to both of us. The center itself was and continues to be tidy and clean. They truly have the residents well being at heart. There are daily activities to physically and mentally keep the residents active. The Pinnacle has a walking path in the courtyard with an indoor path in the hallways. After 41 years of marriage, it was very difficult to realize this was the safest plan of action. We strongly encourage anyone needing an assisted living facility to take a tour of The Pinnacle of Louisville.

What we like the most about the community is that it is very homey, staff are kind and caring, it is very family oriented. Absolutely would and have recommended to others

From my first phone call to The Pinnacle, through the days preceding my mom’s move, the actual physical move, and throughout these first two months of transition, I have had nothing but an extraordinary experience. The management was/is highly sensitive to the stress I carried as I made the decision to move my mom. Their encouraging words and positivity helped me navigate my mom’s anger as she adjusted to her new environment. I have been delighted beyond description at how well my, very independent, mom has adjusted despite her initial refusal to do so. The management and entire staff have embraced her as though she was their mom. There has not been a single visit where someone hasn’t called out to her by name and/or given her a hug. I can say with complete sincerity that I could not have made a better choice for my sweet little mom. I feel like she is finally thriving now instead of simply surviving from one day to the next. The Pinnacle truly feels like a loving family.

Of course no facility is perfect but they are darn close. They staff for the most part is wonderful. Very thoughtful and patient with my mom. The food is great, the facility is very clean and the activities are the best. They really do a wonderful job. We have been pleasantly surprised and are so happy that my mom is doing very well there.

It definitely felt more comfortable and inviting. The multiple activities each day and the engagement of the residents by the staff make the transition much easier. The people that work actually care about the residents

I recommend everyone on the day shift super, evening shift not so much.

One of the toughest decisions I ever had to make was to put my sister-in-law who was more like a sister to me in a memory care facility. But when we found the Pinnacle Memory Care I knew our prayers were answered. The staff is awesome. They’re very knowledgeable and very caring. They have helped us and stood by us as a family from day one. I highly recommend Pinnacle memory care!

Attentive staff, my loved one is well cared for, clean, well fed and I have piece of mind she is safe.

The staff and administration have done a great job of keeping us informed and have been very kind and compassionate to my dad there. He is a dialysis patient and they're even so sweet to pack a snack bag for him to take with him to dialysis three times per week. The place is always very clean and smells clean. My dad is happy there and that makes the rest of the family very happy.

Woodland Heights is a very nice place to live. Management and employees are nice and friendly. [name removed] is an excellent executive Director. Whenever I have a problem, or issue, she is always there to solve it. She is very smart and tactful. [name removed] is our activities Director. She is an excellent planner. Her personality is unremarkable. She is nice and helpful. The food here is outstanding. [name removed] manages the kitchen very well. The food is always hot and delicious. The rooms here are very nice. Mine has 10ft ceilings, and plenty of space. The water is good. The air conditioning is awesome. If you are looking for an assisted living facility, put Woodland Heights on your list.

I was hesitant when I had to start looking at memory care, but The Pinnacle truly feels like home. From the first time I came to the community I felt welcomed, and it has a great energy. The residents are happy and engaged, and there are so many outdoor spaces residents and families can enjoy. The receptionist is especially lovely—always friendly and helpful—and the director is hands-on and responsive. I feel so much peace knowing my friend is not only safe, but genuinely loved and looked after, even when I can’t be there.

The staff was amazing attentive and very helpful. They make the residents priority. They truly show they love the job and residents.

After a horrible experience with another facility I was told about the Pinnacle. From the Director to the housekeeping staff, they are professional, caring & kind. They get to know the residents as individuals which is so important. The physical therapy staff are dedicated to their patients and do a wonderfully job. I feel blesses to have found them and tell everyone how great they are!

Such a daunting task and I received comfort and guidance from the people at Brookstone. They knew exactly how to help me in the process of moving my stepmom from a different facility to Brookstone, nearer to me. I would highly recommend them for your loved ones.

I have moved many times in my adult life, but this could be the last one--depending on what the end of life brings for me. Moving from Kansas City to Brookstone was intended to put me closer to my brother's family, and it has changed most of our interchanges via telephone to in-person events. Immediately prior to leaving Kansas City, I moved to assisted living, loved it, and Brookstone meets everyone of the high expectations I brought with me. Both the staff and residents are welcoming and helpful. The facility is comfortable, food is really good, and the environment relaxed. My only suggestion is that a formal orientation process be developed for new residents.

Getting my mom settled in has been a wonderful experience. Everyone has been so helpful and kind. I would definitely recommend Brookstone to others! The facility is warm and very welcoming. It offers so much to the residents living there.

My mom was very resistant when asked to go try the assisted living experience . They allowed her to come in and use their furnished apartment while she decided if it was a fit for her. She was not very open minded but something that she has admitted is that she feels very well cared for there. All of the staff is always happy and ready to help with the resident needs as well as the family needs. The facility is always clean and it has a cozy feeling when you move around in there. The residents can always participate in daily activities if they choose. They have a lovely outdoor area that they can get fresh air if needed. I can honestly say that everyone takes their job seriously there and I have peace of mind knowing she is in good hands there.

My name is [name removed] and my Mom is [name removed]. My Mom had always been resistant to go into an assisted living place but after braking her ribs at 95 years old it was time to make the call. With support of her family and friends we found Corridor Crossing Place and are very thankful we did. The staff has been very helpful and friendly and my Mom has been very happy with everyone and feels very much at home. I would highly recommend anyone who is considering a kind place to have thier parèntah cared for they would be hard pressed to find a better place anywhere.