Saber Healthcare Group

Absolutely horrible. They are understaffed and they are poorly trained. The hospice company is horrible. Stay away

What you hear is so very true. If you love your Love one"Please don't put them here. They cant keep help because they don't know how to treat them and the one's they have they are wore out. The place have a odor and the people are not well taking care of. If you can afford to put your Love ones some where else you need too. Bad for Business.

This place is very unprofessional. The Sales director says one thing and turns around and says something else. Because of this, they cannot be trusted when dealing with families of potential residents. We met with the sales director about placing my husband at Magnolia Glen for a 2 week respite care. She met my husband and family when delivering us the required paperwork to be completed and informed me at that time there should not be any problems. When we went on that Tuesday, before admitting him that Friday, they did the assessment. Nothing was said to me about not taking him. As a matter of fact they took all the paperwork and tried to take the full payment but they couldn't as the person who took the payments were not available. I got a call on Wednesday from them telling me they cannot accept my husband as they felt they could not meet his needs. I tried to explain that his needs are low as he is very self sufficient. The things they were telling me had nothing to do with his needs but what was easiest for them. Even though they call themselves a locked memory care dementia unit, they do not take certain dementia patients. They said most of their patients have dementia from a stroke and since my husband didn't have a stroke and can care for himself they would not take him. They were afraid he would wander off. I guess their locked unit isnt very secure. There was no indication there were problems before the phone call. I would think twice before placing my loved one there.

My father stayed there for one month recently. He went down hill fast here. After 3 1/2 weeks had to put him in the hospital because he got Influenza A at Franklin Manor. When I was taking him to the hospital, they then told me there were cases of Influenza A there. The director [Removed] did try to make Dad's adjustment easier, but his staff did not. The staff are lazy and rude and don't do their jobs. How can they say to me, your father refused?! He has dementia, you help him. Instead, they let him sit in his room w/o food, w/o shaving, w/o a shower for almost a month. Too lazy to get him on the schedule to see the visiting RN, I had to call myself the director to get Dad to see the nurse. Even then, treatment didn't help, he had to be hospitalized for 6 days. I do not recommend Franklin Manor, your loved one will not receive the care you desire for them here!