The Chateaus, LLC

I have had major medical problems at Columbine Chateau II. [removed] If I have another problem I will take her out of there. They have no medical plan set up. The staff should have called me. I will say the staff are trying to make sure nothing like this happens again. They are being very nice about resolving the whole issue. The facility itself is beautiful. The staff are very friendly and I am really hoping it works out here.

Columbine Chateau might have started out being good but I would beware of putting your dependent loved ones here. There is practically no communication between the Owner & Managers to their staff. Clients are [removed] by no use of transfer belts because the owner "doesn't like them." This despite oral & written requests to do this with my relative. [removed] Nurses aides had to be told by family again & again how to safely manage diet & safety issues. Also, staff asked me what paperwork to do in different situations. Food is marginal at best & not enough. The owner presented herself as a "hands on" manager but was hardly at the facility &, when she was, she was in her office doing paperwork. [removed] Shame on a facility who takes advantage of families who are in need. Go somewhere else. [removed]