Trustwell Living

The one thing I wish I knew before selecting a place for mom is if the facility supplied furniture (bed, chair, television, etc). The staff was excellent I helping get mom settled once I got her furniture set-up. Even though mom only stayed for 5 weeks she really enjoyed her short stay there. I was satisfied with the services provided by Rock Run Place Memory Center.

What has made it such a great experience so far is the people are caring and they love my dad and he loves them. We would recommend Cirmarron Place to other families who may need a place for their loved ones.

The staff at Trustwell Living at Urbana Place were very friendly and helpful. They even helped move my mom's things to the facility. Communication with the family was great. I would highly recommend Trustwell Living at Urbana Place to others.

The staff at Trustwell Living at Parkhurst Place are very friendly and helpful. Housekeeping does a great job. They do a great job communicating with the family. My Mom does not care for the food. I do recommend Parkhurst Place to others. They do a wonderful job taking care of my Mom, much better than I can. And as far at the food, I think she is just a picky eater.

I would rate all categories as a 5; except for the meals, I would rate it a 3. The meals are not full course. They frequently have sandwiches & chips or baked potatoes (without meat). Yes, I would recommend them to other families based on the experience we have had so far

I appreciate the cleanliness and appearance. It's a warm, cheery facility that is aforadable. The staff is very kind and understanding.

It's been a good experience. Well run by [names removed] I'd recommend to anyone

The reason we give the cleanliness a 4 is because they were in the middle of remodeling. We were there for about 4 weeks before my mom passed, but with the experience we had we would recommend Trustwell Living at Mission Springs to other families.

The staff is taking excellent care of my family member. She has gone from failure to thrive to thriving. She likes being there, and speaks highly of everyone at Whitman Place. They deal with her ADLs as well as her memory issues very well.

I toured Miller place for my aunt [name removed]. [names removed] were amazing and really made us comfortable. We plan on moving [name removed] in a few months into Miller Place.

We placed my mom in the Ridgeview -Trustwell Assisted Living in Spokane Valley about 6 weeks ago. As anyone knows who has been in this situation it is an agonizing decision doing this. The staff was very informative and showed much care for her prior to her entering. We visited there several times and then she had a respite trial time which helped not only her but us as well. Since that time I have watched her begin to thrive and has had more interactions with others than she has since my dad passed 6 years ago. She has made friends and participates in activities regularly. The staff is very caring and attentive and the administrators interact with the residents daily. The size of the facility is smaller than others and very easy to navigate for those who would struggle navigating a larger facility like my mother. We are very happy with the care she is receiving and she is happy too.

Best staff you could ever ask for! Always helpful, checks on me a lot. [name removed] in activities gets me my favorite snacks.

The staff and residents were wonderful. Our aunt was not looking forward to moving to assisted living but with in a few days she made friends and decided that Evergreen was the best place for her. This was because of the caring people at Evergreen.

The staff works together to take care of our loved one. We appreciate the care she receives. Recently renovated...home like atmosphere friendly staff.

We chose Cherryvale Place because it was bright and cheery! They decorate for all of the holidays and have lots of activities. Everyone at this facility is nice and ready to help when needed.

Marcy Place is easy to get to, it is in a quiet and and they have places to eat outside that are safe. Rooms are great, the eating area and set up are great. They get real glass and plates. I 100% recommend Marcy Place to others.

My loved one was previously a resident at Trustwell Living at Blanchard Place and it was a great experience. It is a very nice facility and the employees were great. Based on our experience, I would recommend this facility to others.

I would say that the support is fantastic. The rooms are nice and my mother loves the food. I would recommend to others.

Marcy Place has exceeded our expectations and Mom loves it! They made Mom's move easy, they helped us move Mom's furniture and everything needed for her to feel at home. It made her transition to her new surroundings very easy!

I was able to visit my father, who is a new resident. I was so pleased that his apartment is very homelike with many of his furnishings and decor from home. It was a relief to see that he is in good hands, and he is happy with his new place.