AgeWell Solvere

I think Legacy is far better than many of the other memory care/skilled nursing care facilities that I looked at. They have a women’s only memory care unit with staff that really seem to care about the residents and treat them with respect. The staff remains cool and professional when dealing with difficult residents. They also make an effort to have the residents out of their rooms and into the common areas during the day. They had a pre-Thanksgiving dinner for the resident and their guests a week before the actual day. It was really well done and allowed those who could to be taken out for home celebration on the actual day. The did a similar thing with a party the week before Christmas. Again, it was well done. They also took the residents out in van trips to see the Christmas lights. Moving in was not a problem. The staff was welcoming and helpful throughout the process. I would recommend the facility.

My dad didn't require much care but we needed physician referrals and did not get them. We needed a place quickly and the place was lovely. [name removed] went out of his way to get my dad in there quickly. My dad said the staff was very nice but that the place seemed understaffed. The food situation was not good. It is right next to a busy interstate and that took some getting used to for my dad...was noisy at night. There were a lot of nice people staying there...my dad is very social and enjoyed meeting and getting to know some of the other residents. Of the places that were available on short notice, this was a very nice option.

The staff at Bartlett Reserve is friendly, knowledgeable and very helpful. It is very clean. The people living there seem happy and always stop to chat. They are welcoming to visitors and it feels very “homey”.

The staff at Bartlett are the friendliest I've seen. They do their best to take care of any request they can. The building is clean, bright, and close to stores that you can safely walk to. The building is located in a quiet area surrounded by trees that make for great bird watching or just sitting outside enjoying the sun.

I’ve been in numerous communities in the Triangle area. Bartlett Reserve is one of the friendliest and cleanest you will find. They have outstanding resident customer service and truly put the needs of their residents first. Great food, engaging activities, and on-site Therapy make this an amazing Independent Living community for aging in place.

My mom is happy we chose Bartlett Reserve 8 years ago. Her apartment is lovely - well designed with modern finishes and appliances. Common areas were recently renovated and the entire facility is safe and well-maintained. A big factor in her choice to move here was that meals are served all day, and there are many choices available at each meal in addition to daily specials. The staff is friendly and so helpful, a variety of activities are offered, and my mom has said that she feels she is part of a big family. Another plus for living at Bartlett Reserve is that there are stores within close walking distance: Food Lion, Fedex, Dollar Tree, Starbucks, and more. Regularly scheduled transportation is provided for shopping, health care, and recreation. Fee-based (or Medicare/insurance) healthcare options are available as well - Primary care, PT, OT, Speech, emergency call devices, and caregivers, enabling residents to stay at Bartlett if extra assistance is required.

The meal served by the Chef was top shelf. My plate was filled with all of the Thanksgiving goodies you would expect. It was delicious! The service by the hardworking staff was excellant. It all exceeded my expectations. Well done!

I moved my mom 400 miles from CT to VA six months ago! I'm able to see my mom 3x a week. My mom is very well cared for at Legacy Ridge. The staff is wonderful! The food is wonderful! I couldn't be happier. My mom is doing great!

We are very happy and satisfied with our mother's stay here at LR. She has been here for almost 2 years. The staff is the best! Thank you!

We could not be happier then the day we moved our parents here. I have zero bad things to say about the facility/staff. Everyone is so kind and pleasant. More importantly our parents feel the same.

My wife has only been here a short time, but so far the experience has been positive. Activity list that is published is not followed, but they do have movies for the group and providing snacks in the evening. This is a much better facility than others that I looked at.

Ultimate setting whose friendly staff provide "family" care to the residents. Very reasonably priced for its location.

The facility is very clean. My mom is adjusting well to being here. She actually calls it her home.

I had a great experience with the Poet's Walk team. I was looking for a community for my father, who lived in the area. I live out of state and was very nervous to search for a community for him. I worked with the Sales Director and she was wonderful. She offered me a Facetime tour, which I accepted. I could see and hear lots of laughter and joy. The community was very clean, well decorated, and well laid out. After the phone tour, I came into town for a trip to see multiple communities. I toured Poet's Walk a couple of times with additional family members. The Poet's Walk team was great at communicating with me and cared about what my father needed and the troubles we were experiencing with his dementia. It was a very seamless process and all of the caregivers were genuine, attentive, and kind. The kitchen team were always laughing and making meals seem lively and fun. Unfortunately, our father passed away before he moved into the community - but we loved our experience.

The people that work there are very caring and patient with the residents. My mom has been there for almost a year and I have seen her adjust well. The nurse staff is very helpful if you have any questions. They recommend any procedures that need to be done, and they do them there when it comes to their health. As hard as it is to transition, I loved one to a facility, this would be a good choice. Clean and good activities

Over the past 7 months I have observed the staff as they care for the residents. I am impressed with the passion and care they have always shown for the residents and their families. They have made me feel comfortable visiting my partner while she is there and I feel welcome and feel like the staff and even some of the other residents are now friends. The staff, from the time I enter the door to the time I leave, knows who I am there to see when I walk in and help with anything I need to make the visit great. I'm so glad her daughter and I found this home for our loved one.

It's been an excellent experience. We picked this community, because it's in our home town. I would recommend to others.

Accepting the fact that a parent has cognitive/memory issues is incredibly difficult and it's even more difficult to transition them to a memory care complex. However, when you have to make that tough decision, you want to ensure that they will be well taken care of. While no place is perfect or "good enough" for my mom, I do feel that Legacy Ridge is great place. The staff is attentive and caring. They create a family environment for their residents, which is so special. When you raise concerns, they immediately attend to them and take them seriously. Knowing I can call the front office staff and I will be treated kindly and as though my concerns are important is incredibly reassuring. Everyone is helpful from the front office, maintenance, kitchen, nurses, and CNAs. That's what you want when you have to place a family member.

My grandmother is a resident and the staff treat her amazing and are always friendly when I visit. They get to know the residents and form connections with them which leads to amazing care. They activities are great for families of residents to join and spend time with their loved ones that life in the community.

This place is amazing and feels like home. The staff are so friendly and the community is beautiful. There is a lot to do inside and outside here and the grounds are beautiful. The food is made fresh every day and their homemade soup is excellent. I am so happy I'm here for the holidays and all the fall decorations are wonderful. I can't wait to attend all the holiday parties.