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Brookstone Terrace is a partner with A Place for Mom with 2 communities. They offer senior living in a safe, social, and maintenance-free environment. Brookstone Terrace has 58 reviews and a review rating of 4.2 out of 5. Learn about Brookstone Terrace and amenities, and browse Brookstone Terrace senior living reviews to find top-rated communities in your area.
9.2
Review Score
80 Medical Center Dr, Woodruff, SC 29388
What we like the most about Broostone Terrace is that the staff are very friendly, it is a clean community and the patients are well kept. We would absolutely recommend this community to other families who...
From the moment you enter Brookstone Terrace of Woodruff, you know you are some place special.We believe in engaging the whole person: body, mind, and spirit. Health and safety are important, of course – but so are curiosity, companionship, fun, and lifelong learning. Brookstone is nestled on...
645 Scuffletown Rd, Simpsonville, SC 29681
I would recommend this facility to anyone. The staff is outstanding, friendly and caring. The move in was odd as Brookstone knew we were coming and there was no help or direction at move in. Overall, we...
Brookstone Terrace of Simpsonville specializes in providing exceptional care in a secure, comfortable, and resort-like environment for those needing Assisted Living or those living with Alzheimer's Disease, dementia, and other forms of memory care needs. We are conveniently located on Scuffletown...
Our Advisors help 300,000 families each year to find the best senior care for their loved ones.
Review Score
58 reviewsOut of 10
5 star
66%
4 star
16%
3 star
7%
2 star
6%
1 star
7%
A Place for Mom has scored Brookstone Terrace with 9.2 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, Brookstone Terrace has 58 reviews with an average "overall experience" of 4.2 out of 5.
We picked this community, because it was cleaner, there was more activity, and the meals are home cooked.I have been pleased with Brookstone Terrace plus the reasons listed. I would recommend to other families.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
My family and loved one are happy with our experience with Brookstone Terrace. My loved one is very self reliant, and the staff are happy to assist when needed. The community is clean and I appreciate this very much. There are three meals a day for the residents.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
My mother in law said some of the meals were great and some of the other meals were terrible. However I did not get a chance to eat there so I am not too sure. With the activities I do wish they had transportation to take the residents to outside events. Based on the experience we have had so far, we would recommend the Brookstone Terrace of Simpsonville community to other families.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(19 reviews)
My loved one is here and is happy. The staff are good at sending photos of my loved one smiling and this is a treasure for me. The staff communication with the family is good. They have made sure that the family has direct phone numbers to reach out to when we have questions. The food is good, since my loved one hasn't complained. There are three meals a day served to the residents. The chef is willing to accommodate resident's requests. It would be nice to have more activities for the residents to participate in and outside of the community.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
I toured this facility. It was too far from home for us, but staff was nice and facility was clean.
Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
When I came to tour, I really liked the location of the facility and felt it was a safe environment. It seems like they always have something going on, they have a calendar with all of the activities provided. Whenever I have questions or concerns the administrative staff are always very easy to reach. They are proactive with covid protocols and they are keeping the residents safe. I would recommend to others looking.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
I would recommend the community to others for their loved ones. The staff and their caring nature stand out to me. It would be nice to keep seeing the updates coming to the community.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
The facility was very clean and updated. I misunderstood that it was an all inclusive environment with residents of varied levels of abilities. At times it was too much for my Mom to handle. The food was one of the things that we were told was special, upscale & great quality and it just wasn't.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(19 reviews)
I would recommend this facility to others, provided the resident is not a serious fall risk.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(19 reviews)
My Mom is no longer staying at BST of Woodruff because on [date removed] she fell & broke her hip. They wouldn't have her back there unless she had 20 days of rehab & her insurance would only cover 14 days. When she initially went to live at BST my Mom was Independent with dressing & bathing but when she got COVID in Oct she declined physically & cognitively and they left her level of care the same when she needed a lot more one on one attention. The staff is very sweet, very friendly, but they are sparse & if your person needs increased level of care they say they provide whatever is needed at no additional charge but unless they are unsafe the staff just lets them be, staying in their room with little interaction. I would recommend BST of Woodruff only for high functioning individuals who need basic supervision or medication management for safety
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
My family and loved one had an average experience. Everyone seemed friendly. We would recommend you ask lots of questions and tour each community well, before committing to a single one.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(19 reviews)
The executive director is the absolute reason we selected this facility. We met with him and he said all of the right things- he was very impressive and developed a lot of trust with us. Within a month we had issues and we never heard from him and he was nowhere to be found. Not only that, he seemed noninterested and he did not seem to care. There were a couple of people who were great and went above and beyond. It was just the management that we had an issue with.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
This was not a good fit for my loved one. I would not recommend this place.
Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
This place is definitely more for assisted living residents than it is for memory care residents. They were doping my loved one up to the point that her personality changed drastically when I removed her. She wasn't the same. They should NEVER be able to do that again. They actually lost my loved one in the woods for an hour. Then started sending her to the ER hospital because they couldn't deal with the mood swings she was having.
Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
If we could give the overall experience, quality of care and value a cost a 0 we would. What we think they could improve on would to be give the truth about what they will do and what they will not do. We would never recommend this community to other families.
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
No housekeepers No laundry Very limited staff
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Brookstone Terrace of Woodruff in Woodruff, SC
4.3
(39 reviews)
She was taken into a place where she was the only one without needing memory care. We didn't feel she was placed in the right type of community as she didn't require memory care services and all other residents at the time did require those services. The nursing staff was great overall and really took care of her needs. Mom really tried to help teach them activities like Dominos when she had time.
Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(19 reviews)
Stay away. The problem was a complete lack of communication. You could never get through on the phone line. We had a very difficult time getting in touch with our loved one. After 24 days, we removed him from the facility, and he had lost 15 lbs. We were never able to see him. I know it was during Covid, but they weren't even doing window visits or anything like that. We found out that they never did an intake assessment on him, and we didn't even know at the time that they should have done so. The bottom line according to them was my loved one was not a good fit for them because his Alzheimer's was too advanced for them to take care of him. But had they done an assessment, everyone would have known that. They were specifically a memory care facility, so we didn't understand why they felt they couldn't care for him. They asked that we remove him, and we were glad to do so. They didn't return our calls. Every time we talked to our loved one he was crying. They absolutely would not allow anyone to come in to see him, including outside professionals. Once we moved him to another facility, that facility provided window visits and allowed Medicaid personnel to come in to do an assessment, and the insurance company to come in to do an assessment. And Memory Care of Simpsonville would not allow any of that to happen. My loved one looked like a homeless man when we picked him up. He was not shaven. He was in his pajamas. They knew we were coming to pick him up, and he looked like a homeless man.
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Brookstone Terrace of Simpsonville in Simpsonville, SC
4.1
(19 reviews)
There are 2 total Brookstone Terrace Facilities.
There are 2 total Brookstone Terrace Facilities.
Brookstone Terrace Senior Living communities has about 58 reviews.
$3200/mo is the starting price for Brookstone Terrace Senior Living Communities
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