Brookstone Terrace

I did a lot of research before bringing my mom to Brookstone and was above satisfied. The staff is outstanding and very caring. I loved that there was no separation between the memory care and assisted living residents. Whenever I had questions or concerns , they were addressed immediately. My mother was happy here even though she could not join in the activities. Overall, if I could give Brookstone Terrace Simpsonville a 10+++ rating I definitely would. Oh and the food was great too

I really liked that it was a memory care facility only. The facility was very clean. The living places were bright. The rooms were bright. I liked the variety of the activities provided. The staff were very friendly and welcoming.It has been a great experience. The staff there are wonderful and are so well trained on the needs of the residents.

One place said they had no availability and didn't even want us to tour the facility.The other place didn't look as clean and staff wasn't friendly .Brookstone's staff was friendly, the facility was clean, the residents looked clean and engaged in activities.

The staff at Brookstone Terrace of Woodruff is caring and does everything they can to make the residents comfortable and keep them safe. They communicate well with me and our son. We did not have any issues with the move in process. The meals are good and substitutions are made for those that may have a problem eating or just don't like what they are served. The Memory Care residents and others are all together and not segregated from the other residents. I do recommend Brookstone Terrace to others. I'm there every day and our son comes several times a week.

I would say they have their issues, just as every other establishment, but overall pleased with the care of the staff.I would definitely recommend to others!! We picked this community because of the cleanliness and friendly staff.

I would recommend. Staff is also understanding when I ask questions. We picked this community, because at that time, it was the only place available. I would tell a friend, that their love one would be well taken care of and staff is very pleasant.

The tour experience was calm and nice. I would recommend to other families. I would tell a friend, to go visit. We picked this community, because of the staff, floor plan, and large shared rooms.

My family and loved one have had a good experience with Brookstone Terrace. The staff are kind, caring, helpful, and professional. Everyone seems to be friendly. There are activities and meals provided by the community to assist the residents with socialization. We would recommend this community to others for their loved ones.

My husband was only there for about 2 weeks and was mostly confined to his bed. They really saved me and took him in when I was out of options. I will always be grateful to them. Based on the experience we have had so far, we would recommend this community to other families.

I love the inclusive design, keeping all the folks together. Food is excellent and the staff is caring and informative. We have tried multiple facilities and this is the best bang for the buck so far!!

Spring Arbor of Thomasville has caring employees and the activity director is great!! She does a wonderful job keeping the residents involved. They plant gardens, excersise, go places, make crafts and all kinds of activities.

Spring Arbor of Thomasville was a wonderful choice for my husband. I can’t say enough about how wonderful the entire staff was to him and also to me with support and true caring. The facility was always clean, the food was good and nutritious. The friendly and caring atmosphere was so welcoming. I recommend you check out Spring Arbor of Thomasville-if you are looking for a caring, professional, clean and supportive facility for your loved one.

We toured Brookstone Terrace of Woodruff when searching for Assisted Living for my loved one. The presentation was very polished and gave us specific answers to our questions as far as the long term options available for us.

My mother is a resident at Brookstone Terrace of Simpsonville and everything at this facility has been great for her so far! Communication with the family is great with the text message groups. The meals are good, and there's always alternatives like a chefs salad if you don't like something. The staff is almost always welcoming and friendly.

The experience was very good. My father was well taken care of. We picked this community, because there was memory care and it was affordable. I would recommend to others.

5 for all! Their communication with the family has been excellent. Staff is very caring and compassionate. My Mom had to go to the hospital for a short while and they text us daily checking on her condition. They also eat with the residents. When the new management took over they converted the existing staff dining room into an art room.

Our loved one was only there for [dates removed] total. He passed [date removed]. We were all treated very well in an extremely difficult time for our family. Even with it being a short experience, based on that time we would recommend Oaks at Chanticleer to other families.

It is always clean and there aren't any smells at all. The staff are quick to reach out to us when they are having a bad day. Communication is key for elderly care. My wife and I have been very satisfied with Carriage House as a whole. From initial intake meeting up until now, they have gone above and beyond care for my in-laws. My mother-in-law passed last month from dementia. We were worried about how my father-in-law would adjust to being alone after 55 years of marriage. The staff made sure that he was cared for and built up emotionally. It makes a difference when they care about the residents. We can see that they really care

I toured with a loved Oaks at Chanticleer. They were actually my first choice. So kind and welcoming. But my Mom lives in Spartanburg and [facility name removed] was 10 minutes from her house. The Oaks were in Greenville which was further away.

What stands out to me about this facility is their cleanliness, the people are always friendly, and they keep the residents busy with activities.