Harbor Retirement Associates LLC

The staff is great. Friendly. Accommodating. My mom loves the 4 pm Happy Hour entertainment and events. Based on the experience we have had so far, we would recommend HarborChase of Palm Beach Gardens to other families.

Overall it has been a wonderful experience having my mom there. She loves it there. Based on the experience we have had with HarborChase we would recommend this community to other families who may need a place for their loved ones.

Mom needed a change of life. My wife & I fell in love with Harbor Chase after [name removed] gave us a thorough tour. The staff seemed friendly & fully engaged. The facility is clean, bright, & has a positive energy about it. After a week in Harbor Chase, I truly feel that mom is safe. I also feel my mom is coming out of her lonely shell. She’s engaging with fellow residents, she’s participating in activities, & I think that she’s happy. The food is great as mom is eating like she used to eat. The staff cares about their residents. It shows. I am at peace that mom has found her home. She has mentioned that she misses her old apartment, but that is natural. I see mom getting more & more used to her new environment & I love it.

My Dad never got out of bed during his respite stay. So no activities. It's difficult to answer because I live in AZ and only saw my Dad In Harbor Chase a couple of times. Two visits to milw and maybe stopped by to see him a couple/three times. Staff followed through with most requests via phone when I was back in AZ. One request for nail trimming wasn't done. Not sure why.

I moved my mother into memory care. It is always clean and well kept. The nurses and staff are very nice and take wonderful care of my mom. I am very happy that I placed my mom at Harbor Chase!!!!!!!!

Each staff member that I have met have gone out of the way to Accommodate any questions of encums immediately, and that goes for the entire staff, from kitchen, to maintenance, to Nursing + management.

Very accommodating about your concerns and needs. Friendly and very helpful in acclimating new residence to their new home.

When it comes to the quality of care they were very attentive about setting up therapy and keeping me updated about adjustment issues. The "5" is something of a default. I cant speak directly about food because I'm not there at mealtimes. They did keep me in the loop regarding his diet/drink and occupational therapy trying to handle food utensils. Observations related to choking hazards. I see a regular schedule of activities and told me about his participation early. Visiting is a bit inconvenient. I check in at the front desk and they announce (walkie-talkie) that a visitor will be at memory care. It has almost always been the case that I have to flag down a staff member to let me in. The memory care staff is VERY friendly and clearly pay attention to their residents.

It was difficult for my dad to make a decision about moving to an assisted living…but from the moment he walked into Harbor Chase Riverwalk he felt like he was home. The entire staff was welcoming and they took interest in my dad and his care. His interests were important. The apartments are quite roomy and my dad really liked that. The daily events are not only fun, but make my dad feel very independent. I highly recommend and am happy every time my dad says he couldn’t see himself anywhere but Harbor Chase and Riverwalk!!

HarborChase of Dr. Phillips is a fantastic place! The food is excellent. The activities and the food are what my sister loves best. Also, she has nurses that really care for her. I would definitely recommend HarborChase of Dr. Phillips to others!

HarborChase was awesome. I would definitely recommend. What we liked the most about HarborChase was the people. The people that work there were kind, considerate and helpful

My loved one is currently a resident at HarborChase of Germantown and this facility has been the perfect answer for us. I can't say enough about how good it is. The entire staff is wonderful. Based on our experience, I would recommend HarborChase of Germantown to others.

They come to her room and interact with her daily... Activities director is fantastic. Nurses are caring and they all encourage her to move around...she isn't just in her bed all day Very clean Smells great Food is super nice Family Night activities are fun / festive

My loved one is currently a resident at HarborChase of Plainfield and the experience has been great for her so far. The staff is amazing! The cleanliness and care services are good. The friendliness, meals, and value for cost are great. I would definitely recommend HarborChase of Plainfield to others.

We have been very happy with Harbor Chase. Mom had a stroke about 3 weeks ago and has been in the hospital and Rehab since, but she is looking forward to going back soon. Everyone there has been very loving and kind. They are very good about calling me if my mother needs anything or just to let me know how she is doing.

They need more consistent staff. I don't know anyone except the receptionist. My son seems to sleep most of the time except for meals. No one seems to wake him and go to the activity , even if he says no. The dr I selected from your list along with his PA are useless. The food has gone down hill. I will sit with my son for meals and the plates are dropped in front of him and look unappealing so he ends up ordering hamburgers. It has gotten too expensive all around

My wife and I are pleased with our choice to live at Harbor Chase.

In the beginning of 2024, my mother moved in. We had an amazing experience right from the start. Our first encounter in sales was with [name removed]. He was courteous, pleasant, self-assured, and not overbearing. He won us over the minute we met him. He just confidently imparted facts to us and knows he works at the top community in town. Every employee there always has a smile on their face, and every person is treated like family. The space is maintained well and is very clean. Extended family members are also encouraged to join in the events and are also treated with the upmost respect. At Harbor Chase, happy hour is the greatest time of day every day. Drinks, appetizers, and trivia are all quite enjoyable to partake in with my mom. And we get to socialize with the other residents during Happy Hours. Since relocating, my mother has met some wonderful friends! The nurse team is attentive and available for any need. At HarborChase, everyone is kind, informed, and, most of all, compassionate. The cuisine is delicious, and my mother is always served a range of nutrient-dense, flavorful foods at every meal. In reality, she has gained a lot of strength from the combination of her daily exercise courses and diet.

Beautiful community; friendly & welcoming residents from the moment you walk in.

This first interaction was the epitome of professional. The director of market was pleasant to us as our first point of contact with the community. The reason we moved forward was her follow through on promises.