The Blake by QSL Management

Mother lived at Whealdon Estates for last 4+ years. The staff was exceptional in every way. The facility is top notch. The residents truly have a community. The activities are plentiful, varied, and appropriate. When Mom’s health declined rapidly, the staff adapted to her needs, kept family informed, worked well with in-home hospice, and never failed to put Mom’s needs as the highest priority. They displayed a level of empathy that is all too rare.

My Mom really enjoys Holiday Washington Commons. She really loves the activities, bingo and the outings. Housekeeping arrives once a week and she is getting to know the staff that takes care of that portion. Speaking of staff, they are very helpful and friendly. I have talked to a number of staff members over the phone. There has only been one incident, during the Covid lock down. My Mom didn't receive community meals for 2-3 days, but she did have nourishment inside her apartment, so she was fine to eat her own food, but just loves the community meals! I made one phone call and spoke to a staff manager about that incident and they indicated that they would look into the matter and take care of it. My Mom and I think it is fully remedied and will not happen again. She often goes to dinner with friends on site for community meals and then once (or more) a month, they have a restaurant outing and she meets with her friends and joins the event. The community provide good meals for Mom, there was just that one incident with Covid. Mom seems to be happy with the value of the community for the cost. She doesn't complain about it and she is the one that pays the bills, but I can not speak first hand on that portion. Her voice is heard. Respected.

Smokey Springs has changed my quality of life 100 percent. I love having wonderful people to interact with and it is such a family feeling. The three meals provided are wonderful, but my husband and I had to back off on eating everything offered as we were gaining weight. I love the fact there is a doctor that we could use as a primary care availab!e who visits monthly. We love the area. Right at the foot hill of the north GA mountains and lake Lanier right here. We love it. With a small town feeling with all the amenities is a big city. The world class hospital eight around the corner is a bog perk. This has been the most amazing experience. We moved here in July right after a medical crisis with my husband and I had been disabled for years; we are now better and less stressed. The whole atmosphere is supportive and wonderful. As I have improved all of the residents have been cheering me on. The staff is wonderful. Our activity director, [name removed], is especially wonderful. They all are.

The care services is great. The staff is very friendly, and I was impressed with how well they interact with the residents. The food was good, but they have a new Chef. They have a lot of activites available. I have been very pleased, with how satisfied my loved one is. They have made them feel welcomed.

The activities at Holiday Laurel Grove are fantastic we would give them higher then 5 stars. They have regular activities all throughout the day, all week, and even on weekends. They have exercise classes and group exercise classes. They had a fake balloon that the residents can put between their legs and beat on like a drum to build up arm strength. They have bingo a couple times a week and board games. They have this thing called "funny money" which you can win playing games and you can save it up so about once a month they have this shop where the residents can spend their funny money. Plenty of opportunities for residents to socialize with one another and stay active. Based on our experience we would recommend this community to other families.

Holiday Laurel Grove is really a family styled community - the staff members are extremely friendly as well as the other residents living here. The management is just outstanding. They have some remodeling going on and once that is done everything is going to be extremely nice. The activities are outstanding - we have the best activities coordinator ever. The meals are very good.

We are really satisfied with the community! The staff show genuine care for the resident and looking at for their best interest. The staff communication is wonderful with the family. There are three meals a day served to the residents and they have choices and can ask for additonal.

The community has been very nice and very helpful. The staff calls me every time they have any concerns or questions regarding my loved one. The staff is very friendly. My dad says the place is beautiful and update to date. Everyone seems to be on top of everything and well organized.

We are very happy with our choice of Lighthouse Pointe. Happy to find somewhere that our mother is able to feel comfortable, make friends, and socialize. We are satisfied with our choice and the staff and residents are always friendly.

I toured this community and it was really nice. It's relatively new. It was just too far from home for us.

We are very happy with our choice of Lighthouse Pointe. Happy to find somewhere that our mother is able to feel comfortable, make friends, and socialize. We are satisfied with our choice and the staff and residents are always friendly.

I had a wonderful tour experience at Holiday Dogwood Terrace. This facility would have been one of my first choices, I preferred it over the one that my friend picked. I really liked the atmosphere, it was very nice. Unfortunately for my friend the price was just more than he was able to afford. I wish that some way we could have worked it out.

The Blake at Pensacola is a very clean, light and bright community. It was a decent space for our loved one and he has a nice private room. From what we saw the meals looked to be really good but they just did not suite our loved ones diet. The activities seemed to be appropriate and based on the experience we had we would recommend this community to other families.

My loved one loves the food. The value for the money is fine. We picked this community because, they were very helpful, they went above and beyond by sending a video of the room that was available. It's a very beautiful place, and I would highly recommend.

The community was not what we needed. As were were in need of assisted living.

Our family had an in person tour experience and from everything we saw and all the staff members we spoke with it was a great tour experience

I would recommend the community to others for their loved ones. The socialization and location of the community is great. There are three meals a day served to the residents. The staff are great to work with.

I toured this community and it was very nice overall. I did notice a bad smell, but it could have been from someone having a recent accident. The memory care unit didn't measure up to what we were looking for. As far as assisted living, it seemed great.

What sticks out to us about The Fairmont is they go above and beyond to ensure tenants are integrated in the community and present for daily meals / activities (as appropriate). The staff are all very friendly and caring.

My mom was here briefly for respite care. This place was excellent! They really did check all the boxes as far as satisfaction. Long term, we were looking for an apartment setting versus a single room and they didn't have that availability. So we ended up moving her. But I would recommend them.