Serene Gardens

They have a very good chef there that makes wonderful food. We do wish they had a transport bus that would take the residents out every now and again, and also we know staffing is a struggle but communication could be improved.

Nice room but smaller than my loved one wanted.

Modest, clean facility. Good options for room sizes and care assistance. Even have 2 bedroom options.

The community is good at answering your questions and the communication is good between the staff and our family. They keep us well informed and up to date. I would recommend this community to others based on my experience.

IT's been great, except for staff coming and going. A nurse quit, several of the aides quit, the one who does the intake quit. It's been frustrating not having continuity of care. The other day one of the aides yelled at me, and that's happened a couple of times. The managers and receptionists are really, really nice though. The aides are good sometimes, other times they are not. Overall, the people have been very, very friendly, they've been good to me and my loved one. The food's not the best in the world, but my loved one likes it well enough. There's only one activity right now - bingo. And sometimes they do crafts, but not very often because you can't gather together right now.

Lovely, intimate cozy place! They had a great option of two rooms that made a suite. Liked the friendly staff and many inviting areas for activities.

They are excellent for someone who is still relatively independent. They are not as good for someone with higher care needs. Rooms sizes are good. They have outdoor space. The food is good. The staff is caring.

Overall my father is doing pretty well since his move to this community. He is being cared for well, and the family is pleased. I know he is safe and in a good place. This is a community I would recommend, it is working out well for us.

My mother in law was in very good hands here at this community. Unfortunately my father in law decided to move her back home. We were very pleased with all they did for us. This is a lovely community, they do a great job with the cleanliness. The staff did a great job of caring for her and her needs. We knew she was safe and receiving great care at this community.

The manner and friendliness of all the staff doesn't sag no matter now busy they are. Patience and gentleness come to mind when describing staff feeding or attending to my loved one's needs. Amenities are excellent; dining includes cloth napkins and personal wait-service. The only drawback has been some laxity in laundering pillowcases which are rotated under the patient's legs (patient is bed-bound). Apparently there is a regulation for assisted living homes which prohibit the use of side rails on beds in those facilities. There are several reasons why our patient has needed them for his comfort and safety, and we have had to improvise other measures to attempt to keep him safe. The staff DO work very well with Gentiva Hospice services.

Its beautiful. I would have moved in myself. If you have a loved one with Alzheimers this is the place. My only problem was not being able to get a price. Not even an estimate.

All in all, everything was alright. My loved one was only there for a short time, but while they were there, everything was very clean. They definitely could have used some improvement as far as communication goes. It didn't seem like the staff was always aware of what was going on with the residents. Other than that, the staff was very friendly to both the residents and the families. We wouldn't have kept my loved one there if they weren't.

Although my family and I loved the community itself we did not like the location of it at all. Its just a little to far to have my parents there and us away from them. If this dosent apply to you I would say go for it.

My loved one was here for a brief respite stay, and while there are a few things they do very well there are also way they could improve. To start with the good, the caregivers are wonderful, they are all very friendly and professional. However, it is a very costly facility, and I don't feel like they provided much in terms of services and amenities for the price. They also did not have much in the way of activities.

Unfortunately, we did not have a great experience. After a month, even with daily visits, I noticed my dad's hygiene and room cleanliness were being neglected. His stay there was to include medication management, showers, bed changes, housekeeping, all 3 meals, and help with dressing and such. I would never recommend this place to anyone with loved ones.

They been undergoing new management for the past two months. I'm giving them a try. We picked this community because of the recommendation from my mothers place.

Our family had an in person tour and we just did not really care for it, it was very dark and not very welcoming

We picked this community because, they could get my loved one in right away, and they were very accomodationg. Overall, it was a short experience, and my love done was there a short period of time.

This was a bigger community and it felt like a resort. This wouldn't have been a good fit for my loved one. Memory Care was a tucked away unit inside the community.

I would recommend this community if you would like to live in Frankenmuth. Mom does not like the food as there is not much variety. They offer daily activities such as bingo and crafts. They offer church services. The communication with the administration could be better. I feel they need more staff. The staff they do have are caring and take good care of mom. They keep the community clean.