The William James Group

Love the community. They have a waiting list. But my moms next on the list for a studio apartment. Thanks a lot. Yes am interested in doin more tours

Very nice place. Again, you see quite a bit of staff support and the rooms are very nice. The group area for memory care was very small. But the care looks fantastic.

The tour guide at Gardens of Fayetteville was very nice and informative. The community just seemed more hospital like and it was not a homey feel.

My favorite by far of the senior living communities I've experienced in my price range in Atlanta. It felt the most genuine and the accommodations felt more like a home mom could relate to. I've visited several and been disappointed by most.

Beautiful facility, very clean, open, bright, and the staff seemed very nice. Lots of activities to keep residents busy and engaged.

This is a nice place overall. The facility is clean and well kept, the staff are friendly, and for what they charge you get excellent service. I'm pleased with it overall!

A nice place to live.

The facility is located in seems to be a quiet area, surrounded by pasture. It is close to Greensboro for those residents who are able to get out and about. Our loved one will be in the memory support unit. The room appears to be approximately the same size as her bedroom at home, so there should be no problem with furniture fitting. There are/were a few maintenance issues (missing light blubs, bathroom fan cover hanging on one side) and the carpet is to be replaced along with the air/heat unit, but these last two were scheduled to be done before we leased the room. The staff that we have met are very friendly and answered our questions thoroughly.

They were great for what my mom needed. She was never happy anywhere but the Morningside crew did their best. The facilities were very nice and clean. They offered many activities (which mom would not do) and the meals looked appetizing!! It was very convenient for us and we were able to visit all hours of the day. They tried to help mom feel good and they made sure she was up and dressed daily. We appreciate all they did!

So far I think they have been wonderful. They are clean, and friendly. My only issue has been with the food. They haven't accommodated for the special diet needs, but they are working on that. The activities are geared more towards the ladies, and the activities aren't very active. It would be nice if they had some craft activities. I picked them because of the location, and I liked the appearance of the building, it doesn't remind me of the hospital. The people in charge have always addressed any concerns we have had. They have been Johnny on the spot for everything.

home-like atmosphere, nice staff, refrigerator and microwave provided, activities,own bath and shower

VERY nice staff, and would like to tour facility again when I have more time. I especially liked the one bedroom we saw; it was a little overwhelming as this is the first facility I actually looked at where residents were there-the first one I toured was not yet open.

It was just a normal tour, nothing special really stuck out about this facility to us.

I was able to have an in person tour with Autumn Cove and this community did make the most sense in terms of proximity, however our loved one just liked another community a little more. We were overall pleased with the tour, the marketing guy called several times after the tour to follow up with us, he was very nice and really helpful. However, when we were able to have a second tour, the place did not really seem as clean and well kept as before.

Too much turnover, poor communication, disorganized. Food average, little activities, very old and inactive residents. The staff care, the management is poor.

The facility was very accommodating and easy to move into in an emergency immediate situation. I wish there would be more engagement with the memory care residents. Food quality is ok, but could be improved. I would like to see snacks and water easily available/accessible to memory care patients like they are with the assisted living residents. I also wish the memory care residents had designated time to spend outdoors in a safe space or while being supervised.

Yes, we would recommend the community to other families based on the experience we have had so far.

The staff is friendly however there is high staff turnover and the food is not well prepared. In memory care when the patient was unable to complete daily dressing function the staff was not as attentive. We came in November and the front desk, staff, nurses and directors have changed.

Food is not nourishing and usually almost inedible - the taste and quality is so very bad. Thievery is so common and not even commented upon by management. My Mom has said to me so many times: ‘I feel so violated.’ (From the stealing of even the smallest of her belongings.)

I would tell them that I had a very unpleasant experience at Oaks. I was completely surprised at the treatment after we moved my father in.